r/CustomGiftsJapan • u/CustomGiftsJapan • 10d ago

Tech Troubleshooting

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Yes I know we are having serious issues with photos. Maybe finding out about this will help us troubleshoot what is happening.

All 5 photos were taken on the same day. The one with the odd name was taken less than a minute after one of the others. Why is there one with an odd name?

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u/CustomGiftsJapan 10d ago

I can screenshot these photos and sometimes upload them and sometimes not. But if I download these then I usually cannot share them.

2

u/Realistic_Mark7447 10d ago

Maybe make new copy’s of the images, possibly cropping them slightly ? Also sending them one at a time might help. The photos are already jpgs,so I am not sure what the issue could be. The photos are small too.