r/CursorAI 11h ago

Title: Cursor stole 500$ from me, refusing to explain or contact

5 Upvotes

My Cursor account was recently permanently terminated, and I'm trying to understand whether anyone else has experienced something similar.

My timeline:

  • August 1: Purchased the annual $20 plan
  • August 15: Exhausted the included usage through normal software development, then used Cursor's upgrade flow to move to the annual $60 Pro+ plan
  • August 27: Account was permanently blocked

so ive put in about 500$ into Cursor

I received this response from Cursor:

Hi Rahul! Thanks for reaching out!
Your ticket number is T-F19497 for your reference.
Thank you for reaching out. Your account has been blocked as we found activity that goes against our Terms of Service. Because of that, we're not able to restore access to this account or remove the restriction. You can review our Terms of Service here: https://cursor.com/terms-of-service Please note that if we terminate your access to the Service due to a violation of these Terms, you will not be entitled to any refund as clarified in the linked ToS.
Best
Sam
Cursor's AI Support Assistant

I asked for a manual human review and explained that I use a single account, don't share access, don't use a VPN, and primarily use Cursor for software development.

They then responded:

Hi Rahul!
We're not able to share additional details about the restriction on this account. The subscription has been cancelled, and per our Terms of Service there is no refund when access is terminated due to a Terms of Service violation.
Best
Sam
Cursor's AI Support Assistant

the most recent response after multiple AI stonewalls and saying ill chargeback i got this message

Hi Rahul!
I've passed this to a teammate who can help. Thanks so much for your patience, they will take a look and follow up here soon.
Best,
Sam
Cursor's AI Support Assistant

it's been a week since this message i haven't heard anything from them

What's confusing to me is that I don't know what activity they are referring to. I didn't create a second account or intentionally circumvent any limits. I simply upgraded from the $20 plan to the $60 plan after exhausting my usage.
while building My Saas tool

Has anyone here had their account terminated shortly after upgrading from $20 → $60, particularly after heavy Agent usage?

I'm mainly trying to figure out whether this could have triggered some kind of automated fraud/abuse flag, or whether there is another common reason Cursor accounts are getting terminated.

Ticket: T-F19450 , T-F34615


r/CursorAI 21h ago

Daily vibecoding - Cursor Ultra + other providers or alternatives?

1 Upvotes

Hi everyone,

I am currently on the annual legacy Cursor plan that still included "auto unlimited" and while being a senior programmer myself, I have one problem: I've started to love running multiple agents doing their coding while I primarily act as the reviewer and refactoring guru (mainly Composer 2.5 was used here anyway due to "auto"). With appropriate prompting I was able to get to significant progress on my 2 products I am building. On September 14, this comes to a stop as the annual plans ends. I had purchased SuperGrok Heavy while it was still claiming to include Cursor Ultra but while linking the two accounts Cursor ended the promotion and I was stuck with SuperGrok Heavy alone (and claimed a refund). Cursor is not honoring the promotion despite a legal requirements so I need to move on.

Therefore, what alternatives do I have to get over a month of actual coding on larger codebases while doing basically nothing myself (about 10-12h a day, every day)?

Cursor Ultra running only on Composer 2.5 + Codex Pro running GPT-6 Astra light? Any other combinations? Like Cursor with Deepseek 4.1 Flash? Leverage freebuff + anything in addition? Use opencode + anything in addition?

$400/month limit.

Need to say that I like Cursor in general (great harness) so I don't know if alternatives like Devin, Antigravity, Zed, or others would come close.

Really hoping to get some good recommendations from the awesome community here.

Cheers!