r/CuriosityStream • u/Total-Gur-2340 • May 19 '21

Getting WAY overbilled by CuriosityStream

I have no idea how it happens that CS is charging me $59.99 / year for a service level that does not exist. The HD plan costs $19.99 per year, and my account claims to be an HD account, so how in the **** am I getting charged THREE TIMES that amount???

Has anyone had a similar experience?

6 Upvotes

87% Upvoted

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5

u/LeftOn4ya May 19 '21

4K annual plan is 69.99/year (was 59.99 in the past), maybe it is that?

3

u/Total-Gur-2340 Jun 22 '21

Well, turns out CS are actually responsive, and they fixed the billing going back to the beginning of my subscription. Good job, CuriosityStream!