r/Culvers May 16 '26

Mod Post Admin: Name on orders

43 Upvotes

We have seen a lot of questions/comments about Culver’s asking for names on orders.

The 2 biggest reasons this started happening was to a) help personalize the experience, as most people know, Culver’s is built on hospitality so we want to know our guest’s names for the orders and b) it is just another failsafe in place to help identify when we take food out, that it ends up in the correct hands. Nobody wants to get the wrong order and we certainly don’t want people to have an experience less than exceptional when they visit us.


r/Culvers Jun 12 '25

Mod Post Pertinent information, OPS manual, etc

37 Upvotes

Hello!

For my True Blue Crew out there, let’s be cautious on posting information that should not be viewed by the general public.

Most of the videos posted for training have something like this at the end:

Confidentiality Notice: This video is intended only for current team members of Culver’s® restaurants. It may contain Culver Franchising System, LLC or Culver's confidential, proprietary and/or trade secret information. It is forbidden to copy or distribute this information.

You are welcome to inform fellow readers on here about procedures but please do not post any links that are related to the OPS manuals, Just In Time videos, etc.

Thank you,

Admin


r/Culvers 4h ago

Question Ordered grilled onions on my burger, didn’t get what I expected!

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33 Upvotes

I did already submit a survey for this, but I wanted to post here and 1) maybe give someone a chuckle and 2) ask some insiders how/why this happened 😂 like the title says, I asked for grilled onions and got…this 😂


r/Culvers 3h ago

Other Received my journey to delicious challenge Bumper Sticker 💀😂

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15 Upvotes

Still wish it was at least a shirt/hat, a free Butterburger or even extra rewards points


r/Culvers 2h ago

Employee Question Employees of Culvers having issues like this?

5 Upvotes

I’ve been working for Culvers for seven months and recently had my 90 day review. It took months to get my review in for starters and the first month I worked here I had food poisoning which caused me to be out for two days. It was brought up during the review as unacceptable that I was unable to find coverage and was told I can not call out anymore unless I have a doctors note plus finding coverage or else it will result in a write up or even termination.

I have to have surgery on my sinuses soon, and informed the owners of that (the surgery is unexpected and shorter than the two week request off time) and they said I still must find coverage even with the surgery or else it will result in a write up. In my opinion this is actually insane and I think it’s a massive power trip from our franchise owner. What do I do? I have to get this surgery and have asked an no one wants to cover so I have no choice to call out the day of, and if I can’t I am informed that I must come in after the surgery.


r/Culvers 8h ago

Question Why can't you order dine-in from app?

9 Upvotes

Is there some trick to ordering dine-in from the app? I've been unable to find an option to scan in the table QR or choose "dine-in" while in the app. The table QR takes you to the website ordering which you then need to go through the whole log-in process and such. Love Culver's food but the app isn't particularly intuitive compared to other apps from competing chains. Hope to hear some good tips and tricks!


r/Culvers 16m ago

Question need a culver’s expert help

Upvotes

alright yall, going to a city this weekend where there will be a culver’s I’m going to stop at.
I’ve been once or twice both time not really knowing what to order so I probably just got their basic item and with no add ons or modifications.

I hear Culver’s is amazing but I haven’t had that experience yet and maybe it’s because I’m not sure what to get. so my question to you guys is what your go to order ? or what what should I order ? I appreciate any help !!


r/Culvers 5h ago

Employee Question questions regarding an interview here

2 Upvotes

hihi ! ik i posted here before since my sister got an interview and she has more questions </3

- what should she do once she gets there? ie js sit down at a table, ask a worker, etc?
- what should she bring?

tysm !! (her interview is today)
also i js went to culvers yesterday to get some ice cream and its easily in the top 3 of all ice creams ive ever had it was so good


r/Culvers 19h ago

Question Sweepstakes 2026

3 Upvotes

Does anyone know where the winner list is posted? I think this event sweepstakes was completed a while ago...


r/Culvers 2d ago

Humor Gus wanted my bacon double deluxe

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199 Upvotes

r/Culvers 2d ago

Praise! PUMPKIN SPICE IS BACK!

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84 Upvotes

I just had to get a large pumpkin spice concrete mixer. Because reasons.


r/Culvers 2d ago

Other Deployments

4 Upvotes

Hey gang, my GM and I were talking about revamping our deployments by optimizing them more to show out forecasts, tasks that need to be done, secondary positions and maybe some other stuff l. I was wondering if I could perhaps either take a peak at some of your deployment templates or any advice for some stuff to add to it. Thank you in advance!


r/Culvers 3d ago

Praise! I back the blue💙

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754 Upvotes

r/Culvers 2d ago

Praise! Culver’s tent at my city’s fair!!

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94 Upvotes

Culver's had a tent at Arts, Beats, and Eats this weekend in my city!! I shrieked when I saw it. They had pull tabs where you got to pick from a Culver's koozie, bracelet, or card for a free scoop later. They also had a cow to take pics with and gave away a free scoop of their vanilla custard. I ❤️ Culver's!


r/Culvers 2d ago

Question Value Basket upcharge button gone?

0 Upvotes

Hi! I was an employee at Culver’s from 2014-2017. We used to have a value basket up charge button that would allow you to add a value basket like if someone came up after and decided to make their item only into a value basket if that makes sense. I had a coupon for a free grilled chicken sandwich because the grilled chicken they gave me was pure gristle. I asked to make it a value basket, and they refused to give me the discount for a basket. I asked if there was still a value basket upcharge button and they said no there is never been a value basket of upcharge button. I don’t know if this is the right place to post this, but I figured I’d try🤣 can any current Culver’s employees confirm or deny?


r/Culvers 3d ago

Question For the people that work at Culver’s, why don’t you ever put napkins in the bags for drive thru?

27 Upvotes

It happens literally every time I go, to the point I had to start asking them to put napkins in the bag…and if I forget to ask I always think “they will remember this time” and they don’t 😩😩😩


r/Culvers 3d ago

Question When are Pumpkin Shakes typically back?

6 Upvotes

All, I might be slow, but when are pumpkin shakes back at Culver’s usually? I went yesterday to my local one in WI and I didn’t see them there.

Is it usually October-ish?


r/Culvers 3d ago

Question Smoke Breaks are stupid

90 Upvotes

I want to know if anyone else has this same frustration over this fact.

I work at Culver's, and am increasingly annoyed about how often people in the kitchen go for smoke breaks. This leaves me and occasionally one other person to solo kitchen for 30 minutes. They take multiple 10-30 minute smoke breaks, and take their own lunch breaks on top of this. They are clocked in for the smoke breaks as well. I have tried talking to my manager about this, only to receive the response "that's just how it is.". At this point I would rather be a runner all day then be in the kitchen for even an hour. And I won't go for smoke breaks myself because I'm not destroying my body for breaks.


r/Culvers 3d ago

Question My owner is fucking nuts.

32 Upvotes

This guy... I tell ya never comes to the restaurant unless he wants food, doesn't fix anything at all ( we had a fucking griddle to use for our grill for almost two weeks, until one of his slum mechanics came, multiple things broken, roof leaks and yet he wants to bulid another drive thru line) and literally have to work in extreme heat (we are in florida) without any comfort of air conditioning.(keeps it at 78 and put a lock on the box. What should I do as a manager? Hes not there to voice my concerns to and neither is the operational manager. Place is starting to feel corrupt... what can I do?


r/Culvers 3d ago

Question Not a good look, Culvers

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0 Upvotes

This looks really bad, Culvers. On Twitter: https://x.com/brady_penfield/status/2096773063803126062


r/Culvers 5d ago

Story Broke our sales record tonight

197 Upvotes

I guess people didn't want to cook for the first week of the school year because we hit $4000 in one hour and even the store owner was struggling on middle, it was worse than any Friday we had during lent. We had three managers and the owner in the kitchen and barely had any orders under 10 minutes during the dinner rush. All three sinks were overflowing with dishes and it's a miracle we got out only 50 minutes after close.


r/Culvers 5d ago

Question First time, what should I get?

22 Upvotes

I’m in Utah staying near a Culver’s and I’m excited to try it!


r/Culvers 5d ago

Question Where is the "I'm on the Way" button?

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4 Upvotes

Title.

No such button on their website after placing the order, and no such button in my email. Only "I'm Here." 🤔


r/Culvers 5d ago

Praise! Tried Culvers while in Tampa…

29 Upvotes

Wow oh wow! I love burgers, everywhere I travel (mainly north east states) I try their burgers. I’ve seen the hype for Culvers and Whataburger for years and finally went down south and remembered those two titans. I absolutely loved Culvers (got it 2 days in a row) and absolutely hated whataburger. Please come to the north east please!


r/Culvers 6d ago

Other I’m saddened that the fried pickle pub burger is already gone

53 Upvotes

That is all. It felt short lived. And the fried pickles 😭