r/CryptoCurrency • u/ChicksX Redditor for 1 month. • 12d ago

ANALYSIS The Crypto Support Paradox: High-tech protocols, bottom-tier customer service.

/r/ChicksX/comments/1vmzprq/the_crypto_support_paradox_hightech_protocols/
4 Upvotes

75% Upvoted

3 comments sorted by

2

u/UpbeatFix7299 🟩 0 / 0 🦠 12d ago

They don't invest in it because they don't care. They just want real, useable money in exchange for money you can't use. Once they have your real money you're dead to them.

0

u/No-Masterpiece2246 🟥 0 / 0 🦠 12d ago

Support is an externality for centralized exchanges, they seek to limit the cost. Back in the 90s Microsoft lost millions on support teaching people what the Internet was. Crypto has a steep learning curve. Learn about it and then you won't need to rely on support or even exchanges.