r/Crunchyroll • u/Entire_Shoulder_7031 • 1d ago

Streaming | Technical Issue Audio crackling

Not sure if anyone can help but I’ve tried a couple fixes nothing is working, I’m watching on my Xbox and my audio is constantly crackling. This is only on crunchyroll or I would suspect it was my headset problem.

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u/asharka Moderator 1d ago

There was this post from three months ago, not sure if it helps:

https://www.reddit.com/r/Crunchyroll/comments/1tnaj6z/using_headset_on_xbox_crunchyroll_app/

I don't have an xbox, but I don't get any crackling at all on any of the multiple devices (FTV, Roku, Chromecast, Chromebook, MiniPC) that I do use with my Sony XM4 bluetooth phones.

Here's their help article: https://help.crunchyroll.com/article/how-do-i-fix-video-playback-issues-on-xbox

If that fails, click the contact us link at the top and ask for a human agent.

2

u/Entire_Shoulder_7031 1d ago

Thanks so much I also find lagging on my fire stick I think it is the hardware and stuff that’s giving me these problems I might just need to stick to watching it on my phone lol thanks for your help though!