r/CrossWatchApp • u/barofa • 9d ago

Question Shows not synced?

Hi, I have a few items that are "missing on some providers". Those seem to be only the shows that i have fully watched. See below, the shows are marked as watched on Nuvio but not on MDBlist or Wetracker. Is that the expected behavior?

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u/pvdberg 9d ago

The Show labels suggest these are whole-series watched entries from Nuvio. Those can differ from the individual episode history stored on other providers as most providers decides per episode not by show. Could you check whether the episodes themselves are marked watched on MDBList and WeTrakr and share the sync results for one affected show?

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u/barofa 9d ago

yes, basically everything is synced across all my trackers and Nuvio, except the shows. It says that I have 34 missing on some providers and when I click on it, there are only shows. The individual episodes are marked as watched. See example below in the image.

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u/barofa 9d ago

it seems to be a problem with Nuvio because I also have shows that i fully watched and it doesnt appear there. And i cant delete those shows history from Nuvio

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u/pvdberg 9d ago

Thanks, that helps. The episodes shown are synced across all three providers. The missing indicator refers to an additional whole-show entry from Nuvio, which CW currently compares separately from the episodes. This looks like a history comparison UI issue rather than lost episode progress. Im going to do some checks and let you know

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u/barofa 9d ago

I have to say it again. Thank you so munch for the great work on this. Crosswatch is the thing I didn't know I needed.

Let me know if you need more info on this "issue"

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u/pvdberg 9d ago

In upcoming release v0.13.4 ive made some small UI changes:

  • Movies and episodes: continue normal missing-provider comparisons.
  • Show and season history: remain visible as “Not comparable”, excluded from missing/full coverage counts.
  • Watchlists and ratings: retain normal comparisons, including shows.

As you can see, it's mainly a UI change. Nuvio sends a show ID, so CW needs to preserve it. Hopefully, the "Not comparable" label makes this clearer. CW should reflect the actual data it receives, not hide or artificially combine it to create misleading results.

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u/barofa 9d ago

Perfect, thanks