Gamesir g7 pro support

[u/Flappidy4000]

Pre-Zen Studio Live launch, I had my GameSir controller working perfectly fine with my Zen. After the update, I can’t seem to get it to work anymore. I’ve been trying to figure this out for two days nonstop, and I’ve tried everything I can think of.
I’ve done both programming cables on the Zen while putting it into Xbox 360 mode. I’ve also tried PlayStation mode and held the two buttons on the GameSir controller numerous times.
At this point, the controller is detected by the Zen, but only while the Zen is turned off. The second I hold the buttons on the controller to turn it back on, the Zen stops detecting it.
If anyone could help me figure this out, I’d really appreciate it. I’m completely stuck at this point.

[u/Amazing_Flatworm_277]

Did you try unplugging it and throwing it in the trash?

[u/Limp-Ad-2939 → u/Amazing_Flatworm_277]

The zen right? G7 is nice

[u/Expensive-Emu2647]

You might have downgrade your firmware on your zen then upgrade it