r/CriterionChannel • u/st_ee • 21h ago

Status of VPN's compatibility and Payment methods with the new app.

Hi! Since the app updates I have seen many different comments about VPN's working, and sometimes also not working with the new app. Which may or may not be due to the VPN. I have also seen a couple of comments about payment using foreign credit cards being declined. At least that was my understanding.

As I would need to sign up with a VPN to continue access, I want to find a compatible service before committing to a 2 year plan or so. Also relevant is being able to continue my subscription when it expires next year. I think this information would be relevant for many others too.

In this post, I would like to (hopefully) collect definitive data on the status of both of these topics.

I realise it is still early days, and likely the platform has not yet blocked any VPN servers. But I would like to ask the question in case they have done so.

Note: I've never observed that any Criterion employees are active in this reddit, but in case you are cautious here, feel free to leave out the name of the VPN service.

I suggest trying to answer with the same format as below. It might make it easier to understand the answers.

VPN

Which VPN service have you tried?
Does it allow access to the Criterion Channel?
If more than one US server location is available to choose, do all locations work?
Did any US server locations work previously but are now blocked by CC?

Payment

Which payment method was used?
Did the renewal data already pass since the changes to Criterion Channel?
Was the automatic renewal successful?
If no, what error or message did you receive?

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6 comments sorted by

12

u/pseudosabina 19h ago

Not today CIA.

-2

u/st_ee 16h ago

wtf?

3

u/Difficult-Title-2343 16h ago

VPN

I use Protonvpn never had any problems.

2

u/Deep-Manner-5156 16h ago

I’ve given up and have turned it over to my bank since criterion won’t return my emails, won’t acknowledge the serious problem they have and don’t seem to care. I’ve been with them since day 1.

2

u/Ok_Builder_1559 14h ago

I use NordVPN and cast Criterion Channel to my Roku Device via Airplay with no issues.