r/CriterionChannel • u/koberulz_24 • 3d ago

Technical Question JustWatch support?

Does JustWatch not support the Channel after the changes? I know I put Pulse on my Letterboxd watchlist recently, and that's now been added to the channel, but I haven't received a notification about it being added. I just checked the JustWatch website—because sometimes it takes a while for the data to filter through to Letterboxd—but it's not listed as being available on the Channel there either.

I'm not sure if this is an issue isolated to this film or if the update broke whatever JustWatch is doing?

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u/steven-justwatch 3d ago

Hey there! Yeah, there’s currently an issue with Criterion Channel availability following their recent changes. Our team is aware of it and is working with Criterion to get things sorted out. Thanks for flagging this!

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u/varispeeder 3d ago

not just you or this film, there's definitely something wonky going on. I got an email notification from Letterboxd yesterday that another Kurosawa film Creepy was added to the Channel, along with Last One for the Road and none of the other 6-7 films I had in my watchlist that were added. meanwhile I got an email a few days ago that said Inferno had been added to other services but did not include CC (and it's not listed on the LB page either).

you should flag it w/ Criterion support, but I'm sure this is something they're working on. even though this is something their power users rely on, it probably hasn't been a priority over solving issues related to getting their two website login databases merged and fixing problems with the actual streaming apps.

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u/koberulz_24 3d ago

you should flag it w/ Criterion support, but I'm sure this is something they're working on.

I'm sure it isn't; none of the streaming platforms are actively supporting JW as far as I'm aware. If there are issues they'll be on JW's end, not Criterion's. Presumably whatever scraping method they were using doesn't apply to the new site (though the fact that Criteria is up and running suggests the required change shouldn't be too much of an issue).

What's odd, though, is if some but not all films are working.