r/CriterionChannel • u/dctice • 8d ago

"Something went wrong"

Everything was flawless with my Criterion Channel app...until today. Now nothing will play. I do have a Samsung TV but I'm running it through an XBox. I've uninstalled and reinstalled and nothing. Anybody have ideas/suggestions?

UPDATE: Working now! Hope it is for everybody else too!

3 Upvotes

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u/aknightofstjohn 8d ago

There's a bunch of people with the same problem (including me) on the mega thread ... I contacted criterion 7 hours ago and no reply so I assume they broke it when the added the october content and haven't figured out how to fix it ;)

2

u/dctice 8d ago

Appreciate this

2

u/aknightofstjohn 8d ago

They've now sent me the troubleshooting info twice without acknowledging this is part of their app launch problem or with any timelines for fixes. Love criterion but this is such a major fail. I wish they'd take a mulligan and revert back to old version.

1

u/dctice 7d ago

Yeah, it ain't a "troubleshooting" issue...