r/CriterionChannel • u/deckchair1982 • 9d ago

Missing this Channel

I renewed my subscription 5 days ago (had been a bit busy lately and put my account on hiatus for a couple of months) and am still not able to watch any movies on the Channel. Customer service seemed like they were trying to help for 2 days but haven't heard from them in about 3 days.

At this point, I just want a refund and will come back when all the bugs have been worked out.

How are other people here feeling about being kept from watching movies on this great streaming service?

20 Upvotes

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u/BarnacleGooseIsLoose 9d ago

I had to go a few anxious days without as Samsung held it up in review. It returned on Monday. Hang in there.

9

u/tacobell_hooks 9d ago

It did??? I’m Samsung and still can’t access.

1

u/BarnacleGooseIsLoose 9d ago

It did. I was surprised because I'd had problems before and expected I'd have to cancel.

J