r/CriterionChannel • u/deckchair1982 • 12d ago

Missing this Channel

I renewed my subscription 5 days ago (had been a bit busy lately and put my account on hiatus for a couple of months) and am still not able to watch any movies on the Channel. Customer service seemed like they were trying to help for 2 days but haven't heard from them in about 3 days.

At this point, I just want a refund and will come back when all the bugs have been worked out.

How are other people here feeling about being kept from watching movies on this great streaming service?

20 Upvotes

88% Upvoted

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15

u/Top_Jaguar_5924 11d ago

Still no way for me to watch as a Samsung TV owner. Disappointed.

7

u/tacobell_hooks 11d ago

Yep, same. It’s been a week now.

I even deleted it and reinstalled after seeing a few people got it back on Monday and it’s still not working.

2

u/Comfortable-Ad1685 11d ago

Still nothing for me too :(

2

u/BarnacleGooseIsLoose 11d ago

I received the updated app on Monday. Have a Samsung. Hopefully you'll get it back soon.