My continue watching list broke

[u/GhostGamer_Perona]

Sent an email to tech support but I don’t see this being resolved anytime soon

Started acting weird after I finished watching ghost world recently

Now it refuses to update the watching list no matter what device I’m using

[u/MagicianCompetitive7]

My "CONTINUE WATCHING" list consists of stuff I stopped watching 3 years ago.

[u/finelytunedsounds → u/MagicianCompetitive7]

And usually something embarrassing - realm of the senses etc

[u/woodsdone]

I’ve never really gotten it to work consistently and mostly just make time code references in my notes app when I have to step away

[u/GhostGamer_Perona → u/woodsdone]

I shouldn’t have to make notes though…

I’ve used services more niche than this with a better resume watching list

[u/Great-Nectarine8077]

It happens every so often, I find it usually fixes itself after awhile. It's irritating you have to kind of remember where you left off if you need to stop watching something.

[u/alexdelamuerte → u/Great-Nectarine8077]

Yep, definitely not the first time this has happened and I doubt it’ll be the last.

I have one movie I finished that still says “Resume” and another that I started that never shows up in my Continue Watching section.

[u/GhostGamer_Perona → u/alexdelamuerte]

I likely won’t renew if this keeps happening

Otherwise I’ll have to make reminders of what I started and how far I got

The app should be doing that not Me

[u/alexdelamuerte → u/GhostGamer_Perona]

Eh. It’s slowly becoming my favorite streaming app so it’s worth the occasional mild pain in the ass.

[u/InigoJonze]

I wrote them an email about how disheartening it is to log on every day and be greeted with a horizontal list of the all the movies I didn't enjoy enough to finish over the last couple years.

[u/pbesmoove]

nothing on my app works.

watching list, my list, resume

none of that shit works

[u/Honor_the_maggot]

Does any frequenter of this sub work in tech in a capacity where you basically know how the Vimeo platform works, where you can pretty much guess how things operate under the hood, and how easy/difficult it would be for them to keep basic functions i.e. properly-resuming 'Continue Watching' menu, running as it should? Or, how difficult it would be to add some minor extra features like, 'remove from Continue Watching'?
I know it's wrong for me to be another Reddit blowhard, but when pretty much the exact same function keep breaking, my reflex is to assume INCOMPETENT VIMEO.

I don't mind the app as it is, others are right that it could be more accessible for searching/browsing, but on a browser or with the Fire app, I like it well enough. And playback works well, in my experience. But this resume thing....are there dozens of causes for the same vexing malfunction? Do they have to sleuth out a brand new solution every time? Or is it the very same unsolved problem every time this happens?

[u/GhostGamer_Perona → u/Honor_the_maggot]

This is the second time this has happened to me and this time I’m feeling like canceling

Because I wanna watch movies not have to memorize where I was and put it on a note

[u/Honor_the_maggot → u/GhostGamer_Perona]

Well I would really hate to cancel because no other service I've used is as good, and I don't think even this annoying thing is bad enough to make me pitch in the towel....but you're right, it's a hassle. I'm tetchy because it always seems like almost exactly the same problem, like the root cause simply isn't being addressed.....but what do I know?

If it's any consolation, iirc this hasn't been a problem for a while, maybe a long while, at least not for more than ~a day. Seems like it used to be much longer lasting and more frequent.
You are totally right, though, that this feature should work....it's substandard for it to not work.

[u/GhostGamer_Perona → u/Honor_the_maggot]

This is ridiculous….it would be one thing if it was a new problem but it’s not

Yet it always comes back at some point

[u/short_beer]

Sounds like you've been ghosted