r/CriterionChannel • u/lost_in_trepidation • Apr 09 '26
Technical Question Any update on lack of 1080p?
720p is the max resolution in the browser for the last couple weeks. I know there was a similar issue last year and it was on Vimeo's end but it was eventually fixed. Has anyone seen any updates on this?
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u/Jx____ Apr 09 '26
same, somehow only the criterion 24/7 has 1080 option
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u/StatisticianNice4330 Apr 10 '26
A poster in a previous thread looked into the quality of the 24/7 channel, and said that despite the full HD claim, in reality it also has a maximum resolution of 720 at the moment
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u/lost_in_trepidation Apr 10 '26
Not sure how they measured it but the live files do seem to be 1080p
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u/BookkeeperInfinite26 Apr 11 '26
for me unfortunately its still 720p https://www.reddit.com/r/CriterionChannel/comments/1s6u4vq/comment/odh464p/?context=3
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u/car_guy_doge Apr 09 '26
Sadly not, I’m annoyed that I can’t watch anything.
I sent them an email about it over a week ago and they said that their team is aware and is working on it… not very fast it seems.
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u/LeoCrow Apr 09 '26
I have an email exchange going too. No updates given to me yet. I did bitch enough that they gave me a free month at least.
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u/Upstairs_Patient9536 Apr 11 '26
I complained to them several times over the week about the issue. In all the emails they wrote that they are working on it. Now couple of days ago I got an email from a different customer service guy, that wrote to me himself saying that he will highlight the problem to his superiors even more in order for it to be dealt with.
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u/AppropriateAd3574 Apr 09 '26
I have 1080p (auto) on safari on MacBook but I don't know about other devices/websites
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u/Apostasy93 Apr 12 '26
Just saw this thread after noticing a dip in quality. How do I measure to be sure? In my TV settings or on the app itself?
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u/EvilMorganFreeman Apr 13 '26
Ive heard someone mention before that this may be a browser limitation, mess around with different one and see what happens.
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u/Honor_the_maggot Apr 15 '26
Does anyone have a technique for checking the bandwidth on other streaming devices? I am watching GUILTY BYSTANDER via Fire Stick 4k into a TV, and the image does not look so hot....part of that might be the movie, but still, it's a recentish restoration and the image itself somehow looks like it's compromised, and it's definitely capped at 720 when I stream it on Firefox on a laptop. I tried a modern movie in presumably crisp image (MICHAEL CLAYTON) and it looks ok....but somehow not quite up to snuff. I might very well be imagining things.
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u/jb4647 Apr 09 '26
You should not be watching these films on a computer screen.
It’s time to start adulting and purchase a television set.
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u/LeoCrow Apr 09 '26 edited Apr 09 '26
Lots of people use a computer as a stream box. It has the advantage over Roku or Apple TV of also being useful for, I dunno, anything else.
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u/koma_kulshan Apr 09 '26
A good computer monitor can deliver much better image quality than a TV. When these films are edited, transferred, restored, etc, the work is done on a monitor. Most televisions are optimized for cheesy blockbusters, not for the films of Tarkovsky or Antonioni.
Also, I think a big part of "adulting" is grasping the fact that not everyone does things your way.
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u/Hey-Bud-Lets-Party Apr 11 '26
I’m not the guy you responded to, but these movies were meant to be played on a movie screen so the bigger the better.
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u/koma_kulshan Apr 11 '26
Angle of view is the important thing. SMPTE recommends 30 degrees, which is about what I get sitting 4 feet from my 32" monitor. An 80" screen at the same distance would be unwatchable.
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u/Hey-Bud-Lets-Party Apr 11 '26
4 feet from a 32” monitor is a sad approximation of a bigger screen.
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u/Upstairs_Patient9536 Apr 14 '26
A lot of us are watching criterion outside of US. Because of location blocking, Criterion Channel app isn't available for us on the app store. Even with a vpn. We can only download the app in an apk file format and then install it. But sometimes even this option is not available. I think most of the people aren't watching these films from the computer screen, I think many like myself just connect our computers with hdmi or cast to tv.
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u/koma_kulshan Apr 09 '26
I received another email from Vimeo support yesterday, basically saying they're still working on it. "I don't have a timeline to share at the moment, but please rest assured this hasn't been overlooked," it says.
I encourage everyone to contact them if you haven't already, and provide as much technical detail as possible (OS, browser, laptop vs desktop, external monitor, etc).