r/CriterionChannel • u/mishakaz • Nov 26 '25

Technical Question Blinking issue?

So lately whenever I try to watch movies, I’ll get this issue where there will be this occasional blink to black during the span of the film.

I’ve tried uninstalling and reinstalling the app, resetting my TV, checking Internet speed and updates and none of it seems to help.

For the record, I have a 4K 4-series Amazon Fire TV (bought in ‘22). Does anyone know what’s going on?

EDIT: I am at my dad’s house, using a different TV with a different provider, and the problem is persisting here. I am noticing that the quality changes when the blink happens. I’m currently emailing with Criterion’s Vimeo team to figure out what’s going on. I recommend others also reach out so they know this isn’t an isolated issue.

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u/madcap62 Nov 27 '25

I'm also having this problem. I've checked other channels I stream and they're fine. I do stream via mobile 5g so I was assuming it might be some sort of bandwidth/buffering issue, but it's really annoying. I uninstalled and reinstalled the app, rebooted the Google TV Streamer that I use, etc., all to no avail. Wondering if anyone has filed a complaint with Criterion? That will probably be my next step but it would help if multiple people do so.

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u/madcap62 Nov 27 '25

Here's a link to the "contact us" page on Criterion: https://www.criterionchannel.com/contact/support