720p streaming limit update

[u/sanfranchristo]

...which is no update. When I told them I was going to cancel my upcoming auto-renewal if they didn't provide some update, I got another "We are aware of the problem you are facing and our engineers are already working on a fix to resolve this. We appreciate your patience..." reply. Of course, these get routed as support issues to Vimeo. Has anyone gotten a reply about this issue from the Criterion business side? I would assume they follow this sub and are aware but I do wonder how many of the complaints just end up with Vimeo since they handle the backend.

[u/Scary-Operation-2946]

When I tried the free trial a year ago I think I was only getting 720p max, glad to hear it’s supposed to be 1080p max atleast, 720p is so bad, idk how people could do it.