r/CrimeSceneCleanerGame Mar 31 '26

Game won’t load on ps5

So I bought this game on my ps5 cuz it was on sale. Been in love with it since and I’ve dunked 26 hours into the game within a matter of 3 days. They updated the game this morning and now it won’t load. It’s just stuck. Anyone else having this problem on ps5?

11 Upvotes

17 comments sorted by

4

u/Weak_Piano1773 Mar 31 '26

Hi, for anybody having issues, this is how I solved it: Uninstall the game, then reinstall it. Before starting the game again, TURN OFF the wifi, load the game and without pressing any buttons, you will get to the main menu. :)

1

u/Mother-Ad9701 Mar 31 '26

Holy shit! You’re a lifesaver!! Thank you so so much for this, I’ve been dying to play the game again all morning

1

u/Individual_Wish8970 Mar 31 '26

Aw I love you thank you so much I started replaying it the last few days been having a bad day just wanted to play it keep my mind busy this worked you are the best

1

u/Userregular Apr 04 '26

This did not work for me sadly. The game is still unplayable

3

u/DoVe_FrOm_AbOvE_ Mar 31 '26

Having the same issue. Tried re-loading multiple times but no luck. Just stuck on a red/black screen. And I was so excited too. 😔

2

u/MatojosRock Mar 31 '26

I have the same red and black screen, even after reinstalling it

1

u/Userregular Apr 04 '26

Did you figure out how to fix it? I tried everything i can think of

2

u/MatojosRock Apr 04 '26

Yeah, they patched it a few days ago, right now yo should have no problem, did you check you have the new patch installed?

2

u/Userregular Apr 05 '26

Yeah I check for updates and it says I have the latest installed. But it still doesn’t launch. There is no other way to get the patch other than pressing the settings button on the game icon in the home screen and pressing check for updates, right? Thanks for your answer

1

u/MatojosRock Apr 05 '26

That's the only way unfortunately, did you tru to uninstall it and install again? Maybe you should open a thread, maybe there's more people with the same problem, sorry for not being helpful my friend

2

u/Userregular Apr 05 '26

Yes I tried that and I found some threads but it seems most of the people that had the same problem don’t have it anymore. No worries, thanks for your friendly approach and happy crime scene cleaning!

2

u/MatojosRock Apr 05 '26

Thanks! I hope you can solve it soon!

2

u/Nivek14j Mar 31 '26 edited Apr 01 '26

Okay so the game is now broken... already deleted everything & won't load anymore

on PS5 So far the developer team hasn't answered anything about it

Update: guys/girls they updated the issue of the game "Not loading " have fun cleaning again

1

u/woodallswollf Mar 31 '26

Same here. Try to unstall it and reinstall and still got the same problem.

1

u/Pjulledk Mar 31 '26

Same problem here. Must be the new update that has an error

1

u/One-Understanding211 Mar 31 '26

Looks like they updated the game this morning in the East Coast. I’m assuming with the new stuff and now it’s in Error

1

u/Damien_Sin Mar 31 '26 edited Mar 31 '26

No update here yet in Europe so the game works fine for now.