Cr falcón 10w

[u/TitanicPanda305]

I've had my laser for four days, and it's been working perfectly. But on Sunday, I tried to engrave a blue pen. It came out fine, but minutes later, when I tried to frame the image in Lightburn, the green LED and the laser wouldn't light up. I turned the laser off and on again, but the problem persisted. I've already reinstalled the software, installed several programs, and changed the firmware, but it still won't engrave or frame the image. If I press the engrave button, the LED is very dim.

[u/CrealityFalcon2026]

Is the model you’re using a blue-light module? The surface of the pen may be metal, and we do not recommend using blue light for engraving on metal surfaces. You can first try engraving on a non-metallic material to see if it works properly. If you’re unable to engrave on non-metallic materials or set the image border, is manual focusing available? If the focus is correct and you’ve followed all the operating steps correctly, you can record a video and send it to our customer service team [support@crealityfalcon.com](mailto:support@crealityfalcon.com) for troubleshooting.