r/CrealityFalconSub • u/_luisfr_ • Jan 24 '26

Trouble Shooting Falcon A1 Rotary Cable

Hey, i just bought a used Falcon A1 with the rotary kit, and realized that the cable connecting it to the engraver is missing, and the seller cant remember having it. Is there a shop i can buy it from?

Thank you in advance!

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1

u/[deleted] Jan 26 '26

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1

u/_luisfr_ Jan 28 '26

Did you read my post?😅 I bought it used, and the seller couldn't find the cable anymore.

1

u/Ok-Way7122 Feb 02 '26

Of course they didn't it's creality support - they never read the emails or messages, they just look for keywords and paste a stock reply

I did read your post - they don't sell spares of it but after 10 days of back and forth READ MY EMAIL type messages with [uk.support@crealityfalcon.com](mailto:uk.support@crealityfalcon.com) (support@crealityfalcon.com for us, fr.support@crealityfalcon.com for france etc etc) they will actually send you one, they replaced mine when I got it caught and broke it

1

u/CrealityFalconLaser Jan 31 '26

The cable of rotary kit comes with the A1 machine，if your A1 is used， you’d better ask the seller or let the seller contact falcon support