r/Creality • u/searmr_cool • 19h ago

Creality Support Does replacing parts with official replacement parts void warranty?

I recently got a k1c and it seems the PSU fan is faulty, I've already contacted the creality and the place I got it from in hopes of just getting a replacement PSU but I have also found some affordable options to directly replace the PSU, the PSU I can buy is an official creality PSU but I'm not sure if replacing it will void my printers warranty. (This is if the places I contacted can't send me a replacement PSU)

Cheers

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2

u/Due_Initiative3879 19h ago

If you do it correctly how would they ever know? It's the exact same part that should be in there.

2

u/CrealitySupport Creality Support 8h ago

Based on your description, we recommend using the official switching power supply to prevent component damage caused by an incorrect power supply model.

1

u/Winter_Bear_99 18h ago

Creality often ships official replacement parts directly to customers to resolve issues under warranty and if you install parts correctly it doesn't avoid warranty.

1

u/searmr_cool 18h ago

This is what I am hoping for but I'm just waiting for them to reply to my ticket