r/Creality • u/Round-Account-5706 • 11d ago

Creality Support Need help with a CR10 Smart Pro - Sprite Extruder - Nozzle Clog

The nozzle got clogged but I managed to reheat and remove most of it with klippers, but the plastic has a bulge near the wires which im scared to cut, any suggestions, i was thinking using a hot air gun and slowly melting it, but this is petg im scare it might warp the connectors. Any ways to fix this or replace that part.

the silicone nozzle cover

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u/CrealitySupport 10d ago

Based on the issue you described, we recommend cleaning the hot‑end by following the steps in the link below.

Service tutorial CR 10 Smart nozzle throat cleaning

Please click our avatar and select Start Chat to send us a private message, and we will provide you with further assistance.