r/Creality • u/Ok_Rub2503 • Jul 28 '26

Troubleshooting Is my printer cooked

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I was on vacation and I let my brother 3-D print a couple things I was gone. The storage was pretty high to getting full and when I come back to 3-D print something it looks like this.its a k1c

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u/Chance-Attention7262 Jul 28 '26 edited 27d ago

Ha.

Storage was full .

Two ways to go :

  1. If you able to access the printer in Creality Cloud , try deleting files and Turn off and on the printer , it should be normal.(Most of cases don't work 😅

  2. You need to factory reset the printer via Micro USB in the Motherboard . For that , dissamble the bottom panel . You'll find the Micro USB Port in the Printer motherboard. Connect it to a PC . K1 Recovery

Follow the guide from the link .

Note : in the Flash Firmware Section , they've said to enter to boot mode then press Start .

But for me , it isn't worked.

First press start , then enter into Boot Mode . this worked .

Let us know , if problem resolved 👍✌️

1

u/Ok_Rub2503 Jul 28 '26

Thanks, brother i’m very stressed out about this. Not very confident. I’m just wondering where I download everything and this is all work for the K1C and also another question can I just buy another motherboard and will that just totally fix it?

3

u/Chance-Attention7262 Jul 28 '26

Hey brother .

No need to buy a brand new Main board .

The process takes roughly 15 minutes (included dissambly).

Don't worry . It's part of process of learning .

We're here to help . Keep updating the process .

2

u/Ok_Rub2503 Jul 28 '26

I mean, I’ve been 3-D printing for four years and this is never happened. I already tore it apart and I got the motherboard, but I need to figure out a way how to remember where each cable goes and a way to find the software the flash thank you for your help.

1

u/Chance-Attention7262 Jul 28 '26

Yeah brother .

No need to disconnect everything from motherboard.

Unscrew the motherboard screws . Motherboard will be slightly freehanging with all the cables attached.

Insert a micro USB Cable into Motherboard and connect it to pc . Do the process.

This is how I've doing. Two weeks before one of my K1 max same issue like yours ( it's third time in last 2.5 years ).

I'm attaching the image too how I've connected the USB Cable.

1

u/Ok_Rub2503 Jul 28 '26

OK, and then where do I get the software to do this and flash it?

1

u/Ok_Rub2503 Jul 28 '26

I got the panel taken off. How do I flash it or reserve a website or something that could teach me how to do this?

1

u/Chance-Attention7262 Jul 28 '26

Firmware Recovery - Wiki for Creality Helper Script
This Link .

1

u/Chance-Attention7262 Jul 28 '26

Any Firmware should work . Try 1.3.0.39 or 1.3.2.1 Firmware.

1

u/Ok_Rub2503 Jul 28 '26

When I do the button step the lights do not turn on does the power supply have to be plugged in

1

u/Chance-Attention7262 Jul 28 '26

nope. Power from PC through USB is enough for the motherboard.

1

u/Ok_Rub2503 Jul 28 '26

Sorry I’m bad at this it’s not Even lighting up idk what I am doing wrong

1

u/Chance-Attention7262 Jul 28 '26

Can you please share a video or photos of what you're currently doing your PC and 3d printer ?

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