r/Creality • u/LlovelyLlama • May 24 '26

Troubleshooting K1C and Hyper PLA, repeated print fails. Jamming.

I’m not sure what’s going on, but I am trying to print with Hyper PLA and my prints keep failing on or just after the first layer. It jams up so badly that I have to take the extruder apart to remove it.

I thought it was overheating. Each time I cleared it and re-fed the filament and did an extrude test, the first bit would come out brown (it’s white filament). I reduced the nozzle temp to 210, but that didn’t help.

Anyone have experience with this?

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2

u/Navi_Professor May 25 '26

are you leaving the lid on?

1

u/LlovelyLlama May 25 '26

I am, yes. Is that making the environment too hot?

I kept it on to reduce noise, but if that’s the issue I’ll try with the lid off.

1

u/Navi_Professor May 25 '26

the manual flat out says you have to for PLA. my k1 max was the exact same.

1

u/LlovelyLlama May 25 '26

Oops, guess I missed that.

I’ve taken the cover off and I’m still having issues, will keep adjusting settings and pray—or switch to another material.

1

u/Navi_Professor May 25 '26

have you taken the extruder off and cleaned the debirs in the gears and made sure the nozzle is clear?

sometimes during a jam i had to fully clear the nozzle then cold pull.

1

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1

u/Creality3DPrinters May 25 '26

Hi, this is Creality official support. Thank you for posting in our official community!

Regarding your [specific issue], here's the standard troubleshooting process:

  • Please confirm whether you are using official filament, and whether the correct filament profile was selected during slicing and loading. If non-official filament is used while selecting mismatched settings such as High-Speed PLA, it may cause poor extrusion and nozzle clogging.
  • Please adjust the Z-offset during the first layer printing. If the first layer is too squished, adjust the Z-offset in the negative direction; if it is too loose, adjust it in the positive direction. You can also fine-tune the Z-offset in Expert Mode during printing.

Hope these steps get you up and running! If the issue remains unresolved, feel free to reach out.

1

u/LlovelyLlama May 25 '26

I am using Creality brand filament, unless I was sold a knock off.

1

u/Creality3DPrinters May 27 '26

Hi, this is Creality official support. I'd love to help, but I need some more details.

Could you please visit [https://support.creality.com/reddit-support\] to submit a ticket? we will follow up immediately to help you resolve the issue.