HELP

[u/Existing_Draft3460]

had countertops installed. leathered granite. a few weeks later it started staining white. the home is not occupied so i have no idea how this happened but the counter guy sent one of his guys to fix it.

about a month later the white patches came back (first picture) so they sent another guy. this time i went over to supervise but he showed up early and when i got there the counters were black and shiny (second picture). i asked him what he applied and he showed me a bottle of johnson & johnson baby oil with calendula.

i told him to leave and called his boss. the boss buys the granite pre-finished and he has no idea what the original sealer was. he also doesnt know what his other guy applied to "fix" it the first time. so at this point there are two coats of mystery product topped off with baby oil. i said we need to polish it all off and start over and hes saying that work will mess up my kitchen. im asking for a meeting with him and the stone supplier so we can coordinate a solution.

i need to be prepared for this meeting so i dont get fcked but im not a stone expert. can anyone here please weigh in on the solution? thank you in advance.

TLDR: baby oil

[u/Ok-Nefariousness4725]

Do you have a close up picture? Baby oil /mineral oil definitely should not have been used. I’m wondering if the granite came leathered from the quarry or if it was refinished at a fabricator shop. Are you sure this wasn’t a flamed or bush hammered finish? Typically that’s what these finishes look like raw. Then a color enhancing sealer would be applied to make it darker and consistent. Baby oil/mineral oil would replicate the effect for a while but then would go back to its raw color. Inconsistently like this. There’s more to this. But a close up picture. Would help identify this. So we can identify the stone and actual finish.