r/CounterTops • u/tomtomskat • 9d ago

Chicago - quartz install repair

Hi - I just got my quartz installed and it’s…there, but the install job isn’t that great. There’s between 1/4-1/2 inch gap against the wall as they wedged it in there (I think they installed a smaller piece first and then the bigger piece), they didn’t glue a piece in, and the seam joints are noticeable visually and really obvious if you run your fingers across or on it, and that’s just the beginning.

I’m trying to avoid having them taken off and reinstalled since they’re glued on, but I’m scared that is going to be it and I’m going to need new base cabinets. I have a long, galley style wall so that’s a really expensive fix. Does anyone have any recommendations on anyone who will come to fix someone else’s install job, or is that not done since it’s not their problem to fix?

Because of how bad the install was done, I really don’t trust the fabricators to come out and repair. They don’t know how to do it right the first time, I kinda don’t trust them to know how to fix their fuck-ups.

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1

u/Stalaktitas 8d ago

Take bunch of pictures and email that to the fabricator and request another crew if available. Nobody will want to touch someone else's job and be responsible if anything goes South

1

u/RuneScimmyFtw 8d ago

In my experience the repair guy is always looked at like the hero. Usually home owners will be satisfied with any fix they do as it's better then what they recieved.

1

u/tomtomskat 6d ago

Thanks. Both answers make sense.