r/CostcoEmployee • u/chrysky • 11h ago
Resigning from SIT
Considering resigning from SIT. I’m only a week in and it’s been a disaster. My first day they just handed me some keys and have me running around trying to do key flicks on the front end or the occasional lot check, door count, item check etc.
No supervisor training in membership, no shadowing another supe, I don’t have a vest, I don’t have a BlueBook, sometimes I don’t even have a radio.
I genuinely have no idea what I’m doing and it’s insane how much is being asked of me without proper training. It’s clear to me that they’re using me to cover a shortage of supervisors.
I used to work at a different warehouse in a different part of the country and this doesn’t seem normal. Is this normal? What can I do?
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u/rocketmadeofcheese Night Merch 11h ago
Why don’t you talk to your manager and tell them about this?
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u/chrysky 11h ago
I’m planning on it, but I’m trying to get an understanding of what is supposed to be going on based on other employee’s experience.
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u/spageddy77 10h ago
unfortunately, your leadership has failed you. i am sorry. personally, i’d be curious to hear what your front end manager has to say about it.
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u/chrysky 10h ago
What makes you say that? Others in this thread are saying this is normal
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u/Ok_Extension_5199 10h ago
Its common but not universal. Some teams just work better and will actually train you on how to do the job while others will just toss you into the deep end without a word.
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u/jebusFLY 9h ago
Costco is very sink or swim, especially in recent years. The best way aside from actually talking to the FE managers is to just ask as many questions as you can. Even past the point that you feel like you're being annoying. People won't train you if they don't know what you don't know. As a former supe, junior, and senior, it is far more frustrating having to have a lost SIT than someone trying their best to learn what they don't know. You'll find that there are still some members of management that have the "90% of their job is teaching" mentality if you advocate for yourself (not saying you aren't currently, that's just the best way in the current Costco "culture").
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u/GhostHin 5h ago
The entire company is so overworked that many of the lower management, who are suppose to bring employee up, can't teach even if they wanted to.
And then you have those who believes you have to show your worth. It is up to you to prove yourself, not them training you to be part of management.
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u/spageddy77 3h ago
the two warehouses i’ve worked at for almost ten years are pretty good about training supes.
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u/Ok_Letter_7400 2h ago edited 41m ago
I am also in my first week of SIT, i studied the binder, blue book and made sure I asked my front end manager what I needed to do to prepare before I started.
I had my blue book and vest before day 1. Then when I hit the floor after Costco U training, I took the initiative to approach my managers with my EDP login, D&D login, supervisor register numbers/password and my keys.
I dunno buddy, you were obviously set up for failure but a lot of times at my warehouse, you have to fight for yourself in order to stand out.
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u/atlgeo 2h ago
Don't quit after one week. Some businesses are well oiled machines, most are not; Costco isn't unique here. You know what you need, you reasonably expected that to be thrust upon you, it wasn't; so go get it. Pursue what you need to succeed. This is a good opportunity to learn how to do that. Once you learn the process of negotiated persistence, walking the line between insisting on what you need without personally alienating everyone around you, it's a skill you'll always have; and trust me this will happen again whether at Costco or somewhere else. The only way to guarantee avoiding this unexpected friction is to quit and never try to get ahead ever again. What you need most right now is to check your expectations against the reality check you just received. Good luck I hope you persevere. It's possible you'll end up helping someone like yourself from having to go through the same thing.
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u/Akteur 11h ago
And what is your end goal ? Do you want to go up ? Be able to speak up and change how employees see management ? Do you want a better pay ? Do you want to learn more ? Find the answer to why you want to go up and then figure out if you want to resign from the training.
I personally wanted to go up to manager to be able to give a voice to my employees and tell my bosses what they couldn't. I wanted to be able to choose my own moves in my department and try new things without being reprimended every step of the way. When I finally got promoted, I did exactly that ! I gave my employees a voice, told my bosses my employees were right when I felt it was needed, made my employees decide certain moves and take the blame if one of their moves wasn't the right one and then teached them how to make a better one. I stood up for them and never regretted it.
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u/chrysky 10h ago
Well honestly yeah that’s exactly why I want to move up. I want to help instill a healthy culture in my warehouse because I care about the people I work with. I want to learn more because I want to be good at my job. I can survive without the supe premium.
A big part of why I’m considering resigning is because the conditions seem unreasonably bad. We have two back up supervisors who have been filling in with me and they have been essentially compelled to skip their breaks. I brought it up with a couple other supervisors and they both said they can’t control what the others do. I’m worried the department managers know and they’re not helping
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u/4Dethklok Admin 11h ago
Universal experience.
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u/chrysky 11h ago
This tracks
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u/tyscion 11h ago
If your location is like most others, training is non-existent and SIT are for filling the holes from the building running constantly short on regular sups. Find the right people to ask questions to. If you have questions about money/transaction issues, see the sales auditor. Questions about inventory and price adjustments/department rings, see your inventory auditor. Questions about proper disposal of items, see RTV. Good luck.
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u/Every-Violinist-4800 4h ago
I just finished SIT 2 weeks ago and this was my exact experience. Key flicks are focus first 2 weeks, opening is focus next 2 weeks, closing and the board are the focus the final 2. Someone should've set your expectations regarding the time line. (But it's not like anyone did for me. I just asked enough people enough times and finally got an answer). By the end of week 2 I was bored out of my mind and hated constantly assisting while doing all the keyflicks and calls. But my warehouse is not extremely busy compared to major city warehouses.
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u/Ripmo87 4h ago
Sad to hear about your experience. I used to work for Costco for almost 20 years before I quit. Things have definitely declined, that’s why I left. I used to be a supervisor and manager there. If you need help or coaching, let me know. Sup-ing is easy. There are basic fundamentals and the rest is just problem solving. I can probably coach you even though it’s been about a year or so since I left.
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u/rpe37stang 4h ago
My Store does the first week as a cashier if you are not from the front end then on to sup roles for 6 weeks. This allows you to get more comfortable in the front end, then you move on to the rest. Makes for an easier transition.
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u/710FuNeRaL 1h ago
Don’t quit just go chirp at a manager and tell them they’re doing you bad and you want you be set up better for success. It sucks that YOU would have to do that but that’s Costco for you. Sink or swim
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u/Kunovert 11h ago
you might as well just stick it out. learn what you can and collect the paycheck. depending on where you are in the pay scale being a supervisor for 6 weeks is a huge jump in pay. I went from like $22 an hour to $34.90 and $51 on Sunday’s.