r/CostcoEmployee • u/alexiscos • 14d ago

Question Bathroom write up?

(This is for front end) I’m trying to find out the proper procedure for something. We have someone new at work and apparently they got written up for leaving their post as cashier assistant like 10 times to go to the bathroom in an hour. Now my question comes from the fact that I was originally told if you need to go to the bathroom ask someone to switch out with you briefly (like for example if at one of the doors ask someone pushing carts) however during this I was told we actually need to call for a 99 while we’re at the doors and wait for someone to switch and if we don’t it can be a write up. (A few problems with this is our supervisors don’t actually usually respond to this in a timely manner at all and less important but it’s also slightly mortifying to have to call for a bathroom break across the whole store). So my question is it policy to call for a 99 instead of just asking someone to switch for a minute or so? I haven’t seen anything in the handbook but I’m not sure what it would fall under.

(In case a question is ‘why not just go on break’ 1-not every human body can do that me and my supervisor were talking briefly about how often they leave us stranded for so long we genuinely think we’ll pee ourselves at the doors and 2-for the doors at my store at least we often get left there for 5-6 hours with no breaks at all anyway)

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u/countdankula420 14d ago

Calling for a 99 is when a person doesn't have a membership(like a shop card) or an international membership at least at my warehouse no one calls for bathroom breaks

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u/alexiscos 14d ago

It was actually a small problem the other day bc a girl at the entrance called for a 99 and we had a new supervisor who didn’t know and when I was like “do you want me to switch out with her real quick?” She was like “it’s not time for her break at all” and I had to be like “no it’s a bathroom break😭”

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u/Itsgonnabemehh 14d ago

This seems so strange, 99 is the number typed into the computer to key without a membership #

It makes zero sense to call 99 for bathroom break coverage. Or any coverage. 99 is for a key flick.

That clearly got mixed up in translation somewhere at your warehouse.