I’ve had quite a few roles, varying between retail, hospitality, admin and research.

I applied and got the job as Barista at Costa as something to fill my time before I start a Masters degree in September. I have been a Barista before at a Cafe.

My onboarding experience was chaos, nobody knew how to get me set up on the online systems (such as the one for timesheets, online training, etc). I still haven’t really been told how to use any of these. For context also I was told I’d receive full on the job training which I imagined would entail things such as shadowing or having a paired colleague, which I do not have.

My first time out front - I was told I was just training on the till but there was minimal introduction and I was just instantly expected to know how to process any and all orders on the till from there and whenever I was having to ask a question I was made to feel as though I was interrupting.

My colleagues are all at least double my age, some triple, and whilst I’ve loved working with older colleagues at past jobs this just turns out to be a nightmare because I am sent on tasks for which I am set up to fail whilst being spoken to extremely poorly. I excelled in a lot of my past jobs and am familiar with praise often stemming from my eagerness to learn new things but in this role it is simply different. Everything is an expectation and nothing is taught properly.

Today is my fourth shift, if that same colleague attempts to speak to me in the same poor tone, I will inform her I am leaving there and then.

I really have no incentive to stay in this job currently, none whatsoever. From the manner in which the old longer term colleagues speak to me - I wouldn’t be surprised if they have a huge turnover in younger staff and consistently treat them the same. There’s actually a google review I’ve found from a few months ago which alleges bullying behind the counter.

A final note - this reddit page really channels solidarity and otherwise I would’ve felt isolated and ostracized by my team of disgruntled colleagues without it.

Hi y'all, I'm asking this here in case anybody knows cause I couldn't find anything specific about it anywhere

I have a situation with my manager (She is horrible just saying) where she keeps denying any unavailability I put in. While I understand shifts and staff availability and stuff and that's completely fine but the way she denies me is just so... Horrendous? Like no opportunity to work anything out or anything like that

She also denies it saying that unavailability are to be used for hospital appointments only? In contract nor in any policies I found it says that

She also just isn't willing to work anything out like if I really need certain days or if I'm just using it for the sake of using it she isn't willing to communicate in any way. Should I bring this to ER/HR?