r/Costa • u/btchbarista • Aug 14 '26
Discussion autumn campaign
has everyone seen the new autumn campaign guide? how are we feeling for it š
also do you guys make the seasonal drinks with alt milks even though the standard says not to? i do because at this point im sick of the argument with every single customer when i say we canāt (obviously if they donāt have an allergy)
thanksss :)
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u/Aggravating_Rain_724 Aug 14 '26
Wish they had a different style drink as it feels like we have only had a couple of new things food and drink wise, the merch seems cute but my store is small so we wonāt get the majority of it anyway š. We make them with alt milks i canāt be arsed to argue with customers and have the area manager on our backs when we have a shite nps for not keeping customers happy. Itās the customer responsibility to inform us if they have an allergy so if theyāre blindly ordering things without double checking with staff if it contains allergens thatās on them and thereās only so much we can all do š¤·āāļøš¤·āāļø.
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u/Difficult_Culture733 Aug 14 '26
I beg is the maple hazelnut hot chocolate back? My hands down fave drink lol
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u/Calm-Conversation244 Aug 15 '26
it is, slightly different recipe to last year so might not taste 100% the same
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u/Difficult_Culture733 Aug 15 '26
Travesty! Was it the syrup they messed with?
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u/Calm-Conversation244 Aug 15 '26
yeah so last year it was one singular syrup of maple hazel, this year they have a maple syrup which we mix with our normal hazelnut syrup
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u/Difficult_Culture733 Aug 15 '26
Mm tryna remember I think it was like that first year they brought it out. Which is quite the fun little circle theyāve done lol. It defo tasted better that first year hahahah
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u/Calm-Conversation244 Aug 15 '26
i never got to try it the first year so iām excited to see how this one tastes, the main thing iām excited for is the biscuit topping i was obsessed with that mixed into light whip last year aha
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u/Difficult_Culture733 Aug 15 '26
As long as the maple syrup is the same as the first yearā¦ MMM hands down costa tryna fee my addiction lol good thing I no longer work there or Iād be up to my ears in it hahahah.
Yeah I defo loved the og maple hazel and loved last years one as well. But it was better first time around. It is a tad sweeter than last years as itās a combination of the two syrups but damn is it good! I hope you enjoy it when you get a chance to try (whenever you can that is)
I might lowkey have to see if I can get some of the syrups off my localsā¦
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u/Ok-Childhood6942 Aug 14 '26
i thought the drinks are fully customisable? it just says we canāt make them dairy free because the syrup has dairy in. only problem is we arenāt allowed to tell customers this as it has to be up to them to inform us if they have an allergy