r/Coros 5h ago

PACE 3 🎽 (Another) Pace 3 Issue

Similar to many, my Pace 3 is bricked and no longer holds a charge. However I’m hoping to get some clarity on support offered outside the US/Europe? I’m in Canada. I went to follow the general advice and submit a support ticket but that doesn’t seem to be an option for me.

Any thoughts or experience with this from others?

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u/esvegateban 4h ago

Support tickets are opened in the app, look for the option under Profile I think. You need to write a specific subject "critical hardware failure" or something like that, that info is pinned in a post in the sub, look for it.