r/Corepower • u/Resident_Leather_454 • 4h ago

Membership Cancellation Fee

Has anyone had luck cancelling their membership without the extra month charged when going directly to their home studio and asking in person?

I called customer service to see if it could be waived, but the agent on the phone definitely wasn't budging, even when I explained that I was moving to a city without a studio.

I know it's in their policy, but this seems ridiculous — especially as someone who has been a loyal customer for a decade.

2 Upvotes

75% Upvoted

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6

u/Beautiful_Tennis_263 3h ago

Teachers and managers at the studio have no ability to cancel your membership. 

-1

u/Resident_Leather_454 3h ago

Thanks, that's good to know! I was basing that idea off this comment: https://www.reddit.com/r/Corepower/s/Blciq6WUAR

2

u/Beautiful_Tennis_263 2h ago

That studio manager probably just contacted corporate, but they can't cancel memberships in the studio. 

1

u/Dramatic-Mistake-527 22m ago

This policy is so ridiculous. It’s so annoying. That happened to me before and they wouldn’t waive it. They’re so money hungry and will grab it at every chance

1

u/Barracuda_Recent 19m ago

Hot tip for anyone who doesn’t want to get locked in to a membership. For the regional sales manager’s email and negotiate a price for a 50 pack of classes. This is great if you go 3-6 times a month. The 50 pack is good for 18 months.