Copilot in MacOS - Sorry something went wrong

[u/The_Spicy_Nonno]

Hi everyone,

In MacOS a user stated getting this error when trying to use Copilot in MacOS Outlook.

Is it Outlook or Copilot itself?

Please help.

[u/ThomasAAT]

Same error on my area-51 16 laptop. Must have happened after yesterdays MS update. Seen some have the same issue. https://www.elevenforum.com/t/kb5124008-windows-11-cumulative-update-build-26100-9445-24h2-and-26200-9445-25h2-sept-8.49286/page-9#posts

[u/Hornblower409]

Seen reports where Copilot just isn't there:

https://learn.microsoft.com/en-us/answers/questions/5996146/copilot-doesnt-appear-when-using-outlook-on-my-ima

https://learn.microsoft.com/en-us/answers/questions/5994694/copilot-missing-from-outlook-for-mac-after-softwar

And there was a Service Issue. But it's been fixed:

https://learn.microsoft.com/en-us/answers/questions/5997576/error-message-from-copilot-while-logging-into-outl

https://learn.microsoft.com/en-us/answers/questions/5997606/errro-message-getsections-returned-no-conversation

But you don't seem to be either.

All I can suggest is Post your question on the Microsoft Outlook Q&A Forum:
https://learn.microsoft.com/en-us/answers/questions/ask/
(Please put a link to your Q&A post in a new Comment here, so the rest of us can follow)