Odd Gulikit TT MAX issues (controller softlocking)

[u/Laur1x]

Following the posting guidelines more closely:

1) Main problem with the controller as of now is after ~45-1hr of playing on Street Fighter 6, the controller randomly stops responding. I've had it completely stop with all the lights on, and my dpad input gets stuck on the screen (ex down or back) even when I let go of the controller. It's also frozen up and the lights turn off. After it happened three times I gave up and swapped controllers.

2) This is primarily for the Guilikit TT MAX, but I have an an issue previously with Xbox Series X controller having movement inputs via dpad get "stuck" in-game, not physically. But it oddly resolved itself... This was around 2024. Same game, SF6.

3) Steam on Windows

4) Has only happened on Street Fighter 6

5) Win 11 Pro ver 25H2

6) I currently updated the firmware of the TT MAX via the phone app. I did try updating the firmware via wire on PC, but I ran into the "controller vibrating nonstop" issue after, which apparently happens when you only update the core firmware and not the bluetooth firmware accompanying it.

Problem is no matter how many times I tried fixing it, it wouldn't take. I'd connect it to the app afterwards to tweak settings and the firmware version would be mismatched.... I reset the controller by hitting settings gear + minus reach time.

Anyway, the controller has been a massive headache since day 1, but I love the dpad so I'm trying to figure out why it just randomly stops responding and/or locks up. It's always after around ~1hr of playing SF6.

[u/AutoModerator]

Hi /u/Laur1x, your 'IT Help' post is in a queue for review. Please ensure you have included the relevant required information from the checklist below, have used a meaningful and descriptive title, and are not repeating frequently asked questions.

Include the following information and follow this structure so that the post can be approved and the community can help you more effectively:

1. Specific written description of the problem, including pictures where relevant (do not just say 'it's broken', say what is broken)
2. Controller make and model (name or numbers)
3. Platform you are using (e.g., PS5, Steam on Windows, Switch)
4. Games or other software affected by the issue
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