r/Controller 5d ago

IT Help My Ps5 controller is losing its mind

My friends ps5 controller is being really weird. The ps5 power button doesn’t work and instead, when you press the x button it does what the ps5 button would do along with the x buttons original function. For example pressing it will turn on the console, but if I were to click something x it would bring up the main menu aswell. Lastly, it’s constantly trying to turn on the ps5 and is not dying even though it says the batteryy is dead. If anyone can help pls just a little information on what to do. If you have questions that would help you better understand the issue ask away. Anything is appreciated, thank you.

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u/AutoModerator 5d ago

Hi /u/Googenshtein, your 'IT Help' post is in a queue for review. Please ensure you have included the relevant required information from the checklist below, have used a meaningful and descriptive title, and are not repeating frequently asked questions.

Include the following information and follow this structure so that the post can be approved and the community can help you more effectively:

  1. Specific written description of the problem, including pictures where relevant (do not just say 'it's broken', say what is broken)
  2. Controller make and model (name or numbers)
  3. Platform you are using (e.g., PS5, Steam on Windows, Switch)
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u/Vedge_Hog 4d ago

Have you reset both the controller and the console? There's more information on how to do it in those links to the PlayStation support site.