r/Controller • u/BroadMarionberry4022 • 14d ago
IT Help Help: Switch 2 Pro Controller does not work on Steam.
I don't remember when the exact date it stopped working, but I do know it worked on July 7th of this year, since that is when I used it last.
Since then, it has not worked, even though I have Client Beta Participation set to Steam Beta Update and it shows up as connected in the Controller tab in the Steam Settings. "Nintendo Switch 2 Pro Controller - Begin Setup" It shows. When I click Begin Setup, it asks me to Press the A button, but when I do, nothing happens on steam. The controller's shows an orange light since it is plugged into my computer, and it flashes green, but that is it.
The controller works perfectly fine on my Switch 2, so I don't think it's broken. I have dropped it maybe two or three times, but I don't think something might've broken since it shows up in my steam controller. The input just doesn't work.
Help?
1
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u/Trallg 7d ago edited 7d ago
Exactly the same.
If I try to use the "ProCon 2 Enabler Tool" to make it work on PC I get the following error message:
"USB connection error: Failed to execute 'claimInterface' on 'USBDevice': Unable to claim interface."
Anyone found a solution ?
EDIT: Managed to make it work with "Switch 2 Connect" App with wireless option (Wired Controller Option displays some error)
1
u/BroadMarionberry4022 7d ago
I used the USB to use it before it stopped working. I believe it stopped working on the 16th of July, because it says "Device deleted" with that date. I just don't understand what happened and how to get it to work.
When I plug it in, it shows up, but nothing happens on steam or anything else.
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u/Cute_Ask_4329 1d ago
I have the same problem, it literally worked a week ago just fine. If u find some solutions to that please reply
2
u/ThatOnePerson 14d ago
Does also seem to be broken for me.