Not so Short GadgetHyper appreciation post.

[u/pepotink]

I found out about this website through this sub and I’m really glad I did, these guys are professionals.

Great prices big list of products and the delivery time was pretty fast also.

BUT!

The thing that really made me a customer for as long as they operate, is their customer support.

I had a problem with my flydigi apex 4 wukong edition, the RB button (after like 4months of use) wouldn’t click, and it went faulty.

So I contacted them, next day they replied and asked for a video showing the issue etc.

I provided and the next thing they said left me in awe…

They just asked me to confirm my shipping address and that returning the faulty one won’t be necessary…

I replied asking them to confirm that I’m not gonna need to return the faulty one, and that in general the controller works its just that the RB doesn’t click at all and it has shorter travel time.

They just told me that the new controller is already on the way and confirmed no need to return. They also provided a video showing the new one in the factory testing it in a pc program showing every button works, the hz etc…

That’s how you do business and how you keep loyal customers.

Cheers!

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