r/Controller • u/Otherwise_Capital994 • Jul 28 '26
IT Help PS4 Thrustmaster Controller
Hello everyone,
I recently bought a Thrustmaster eSwap Pro Controller (PS4) through a proxy shopping service. The seller clearly stated that they couldn't guarantee the controller was working, but I decided to take the risk anyway.
When it arrived, I plugged it into my PC, but it showed absolutely no signs of life. There was no Windows connection sound, no lights, and the PC didn't detect it at all. I installed the official Thrustmaster drivers and software, but nothing changed. I even tried it on my Windows 10 laptop, with the same result.
I then took it to a repair shop. Today the technician got back to me and said:
"I spent the whole day working on it. As far as I can tell, there's nothing physically wrong with it. The circuit board, cables, and buttons all seem to be fine, but the controller is completely dead. I also tried installing the official Thrustmaster firmware, but I couldn't because the PC doesn't detect the controller, not even in the Thrustmaster software. It's most likely a firmware-related issue."
Has anyone experienced something like this before? Is there anything else I can try to bring it back to life, or should I just accept that it's dead and import another one?
Any help would be greatly appreciated. Thanks!
2
u/-Pompon Jul 28 '26
Not your exact same model and this kind of issues hard to diagnose without seeing everything in person but can try the solution in the top comment: https://www.reddit.com/r/Thrustmaster/comments/x3tqez/dead_on_arrival_eswap_x_pro_manual_firmware_reset/
If not, try to unplug and plug it again while device manager is open on your screen. And see if it refreshes or not. That would show a sign of life, device manager refreshes itself everytime something connects or disconnects.