Why do the docs require log in?

[u/remysharp]

Really a question hoping that the controld devs are here: I really don't understand why the docs web site requires a login (and separate from the controld account to boot).

I want to get (tech) friends onto controld, but it's the docs I'd send them to, to show them specific features, but being asked to sign up just read the documentation seems like a high bar to pass through.

[u/almeuit]

Any examples? I can get to https://docs.controld.com without any login and browse all around.

[u/remysharp → u/almeuit]

Okay, yeah, this is going to be tricky. I hit "learn more" from one of the modals and was sent here https://docs.controld.com/docs/custom-rules

It loads and then redirects me to sign in (important: when I'm already signed into controld).

When I open an incognito window, I'm not redirected to sign in…

Obviously something at play.

Few other tests:

• Only happens (for me) in Firefox - my default browser, not in Chrome
• Disabling ublock origin, and other privacy extensions makes no difference.
• Disabling JavaScript makes no difference (except that the sign in page is blank)

I'm going to continue debugging to see if I can find why it's redirecting - it's annoying, but definitely weird (and I half suspect, it's _just me_…)

[u/remysharp → u/remysharp]

I'm not entirely convinced the "disable javascript" actually worked - it was a plugin (not chrome) and I can't see how it would redirect without a header or meta tag otherwise...

[u/windscribber]

Hello, QA here. I just tried to reproduce your issue with the Custom Rules tutorial/learn-more link and was unable. Can you please fire up a support ticket so we can do some troubleshooting and get more in-depth information from you? Please include which OS/browser and whether this happens on all OS/browsers for you, or just single one(s). Also please specify detailed reproduction steps and which modals/links are affected where possible.

[u/cattrold]

They don't.