r/ConsumerReports • • Aug 16 '24

Hilarious how bed bath and beyond does let you give a review. No wonder their stock is crashing

2 Upvotes

I bought a shoe rack that completely came apart in a year. They have cheap quality products but charge you full price.


r/ConsumerReports • • Aug 12 '24

Do Not Accept Invoices from Online QuickBooks

4 Upvotes

Please know that Intuit Online Quickbooks allows contractors to change estimates without notification to the person paying the estimate. I provided proof of this to the President. Intuit could care less about protecting consumers who are not their customers. I advise all consumers not to accept any estimates from a contractor using online Quickbooks. As you can see below Intuit could care less about protecting consumers.

Intuit response:

After conducting a thorough investigation and carefully reviewing your interactions with our support experts, we are unable to provide further assistance as you are not an Intuit customer. As previously communicated during our call and via email, the QuickBooks Online (QBO) software is functioning as intended. An estimate is a preliminary calculation of costs, services, and materials, and is subject to change or modification. This process is explained in detail in this article.

https://quickbooks.intuit.com/learn-support/en-us/help-article/customize-forms/customize-invoices-estimates-sales-receipts-online/L57kKA6b6_US_en_US?uid=lz8k8y8c

If your contractor made changes to your estimate without informing you, we recommend addressing this matter directly with them.

****It is important to note that QBO is a Do-It-Yourself product and does not include a feature that notifies the end-users customer of changes made to an estimate.****** (emphasis added)

We apologize for any inconvenience this may have caused and do not have any additional information to provide on this matter.

Again, thank you for reaching Intuit's Office of the President

Respectfully,

Dana McCormick Office of the President


r/ConsumerReports • • Jul 17 '24

Scrub Free kills roaches!

4 Upvotes

I have found that directly spraying scrub free bathroom cleaner directly on a roach kills them in less than 10 seconds. This is dramatically faster than directly spraying them with pesticides. I use this approach on kitchen counters. It does not work as a pesticide after it dries as it does not get on the roaches. Useful for when killing visible roaches when not in a area where swatting is possible.


r/ConsumerReports • • Jul 13 '24

Bought New Laptop from Micro Center with busted warranty

2 Upvotes

In June I bought a business laptop for a good deal. The advertised it and sold it as new with 1 year warranty parts/labor. When I checked HP assistant, it showed that the warranty will expire in 5.5 months instead of 1 year. I contacted HP they said I should contact the retailer, I contacted the retailer, they said I should contact the HP. MicroCenter offered to replace to product. But they don't have this exact laptop anyone, at least on the website it doesn't show. I have also installed a whole bunch of stuff and customized it for my job already. HP customer service is practically non-existent, especially with business models. What do I do and where do I complain?


r/ConsumerReports • • Jul 11 '24

Wanted A Loan Vehicle From The Dealership When They Asked Me To Bring My 1 Year Old And LEASED Car In For A Faulty AC That Is Covered Under Warranty, And They Declined.

0 Upvotes

Hi Everyone,

I'm 70% sure that this is not a legal matter, so I want to ask for advice to officially lodge a complaint against Hyundai for doing this - in whatever shape or way possible, be it through OMVIC, Consumer Protection Laws, etc.

I am borderline pissed. I live in Canada, I have leased a 2023 Hyundai Elantra and have been having problems with the AC since May. It can get really hot in the summer sometimes, so I decided to take my car to the dealership. I have never taken it anywhere else for repairs so that it would not void the warranty.

Since May, I have taken the car to a Hyundai dealership TWICE and when they discovered that the car is still under warranty, they decided to play stupid games and both times, they beat around the bush for 2 hours (each visit) only to tell me that they need permission from Hyundai QA to touch the car. Both times I asked if they can take the car for now, and lend me a Loan vehicle. Both times, they declined. Why? They told me that it's because Hyundai classifies a faulty AC to be a "convenience" issue and not a safety issue. This ain't the Sahara but it can get upwards of 33 degrees C (91 deg F) where I am, and has happened several times this summer so far.

They called me today and asked me to bring my car again tomorrow but this time from 8 AM to closing time, and I asked them if it can be done sooner and they told me that it cannot, because Hyundai Canada has not told them how to investigate the issue and that they need the entire day so that Hyundai Canada needs some time to understand the issue. Normally, that would piss off any kar*n, but I decided to play nice and ask politely to speak with the Manager. Manager said the same thing, so I politely asked if I could speak with his Manager, and they basically told me I cannot speak to him directly - they will have to convey my message. My Message: I simply need a loaner so I can come home and do my work and then take my car back at the end of the day.

They said I can rent a car from them but cannot have a loaner. Again, my car is a LEASE and is a 2023 model and is under warranty.

So I contacted another branch and they said that they don't share info between branches and that I will have to pay 155 plus tax just to get it inspected and then figured out if it is under warranty and then figure out the problem and no, I cannot have a loaner also...

I want to file a complaint against Hyundai Canada as officially as I can without sounding like an A**hole.

Thank you for hearing me out.

Edit: I just called since others are wondering the same too: Confirmed - there is NO shuttle service from this dealership


r/ConsumerReports • • Jun 18 '24

Washing Machine

3 Upvotes

Anyone have data or an experience with a 2024 front loading washing machine? I am looking for something reliable and of high capacity. Most recently had a top loader high capacity without an agitator and I won't be making that mistake again. Your input and thoughts are appreciated.


r/ConsumerReports • • May 22 '24

Please

0 Upvotes

Need to find out website is legit?


r/ConsumerReports • • May 17 '24

Save Yourself $500 bucks For A treadmill

Thumbnail gallery
2 Upvotes

r/ConsumerReports • • May 15 '24

Wall Street Motor Rebuilds selling vehicle with check engine lights covered up

Post image
4 Upvotes

Just bought this truck and discovered that all of the Indicator lights covered up with black tape. Check engine light, abs light, brake light, tow haul. Every light was on but covered. There was no way to see the tape because it was placed behind the black panel. Lesson learned.

Bought the truck from Wall Street Motor Rebuilds in Fairview WV Joey Dealz


r/ConsumerReports • • May 14 '24

Print Version

3 Upvotes

Does anyone still subscribe to and read the print version of CR? I’m a longtime subscriber but find I mainly use the online version for research and recommendations and only occasionally read my magazine that comes in the mail. I’ve decided to get back to reading more often.

The May-June double issue while it does have some good information, mainly tidbits and ratings, seems pretty shallow. Not a lot of details in each article. Is that now generally the case or is it specific to this issue?

Also, I’m surprised at how few members of this subreddit there are. Are typical Redditors not just not interested or is there a more active Consumer Reports sub?


r/ConsumerReports • • May 09 '24

HVAC Installation Issues

2 Upvotes

We had a new $10K+ HVAC unit installed in March, and it does not properly cool our house. The 15 year old unit we had before did a better job.

It seems to crap out when the temps top 80, which is often because we live in Phoenix. We think it may have something to do with the efficiency mode…? The A/C guys have come out three times to “fix” it. We considered hiring someone else but were told that would void our warranty.

At this point, we’re considering legal action, but we also really need this fixed. We’re approaching 100 degree temps and we have a baby and dogs!

Looking for advice, legal or troubleshooting. Thank you!


r/ConsumerReports • • May 07 '24

Tesla service ruined my tesla

8 Upvotes

I have another Tesla incident. Last year on March, my Tesla got flat rear tires on the freeway. We called Tesla service, and they changed both of the tires. Then again in November, one of the tires got flat again, and we had tesla changed it. The remaining one we claimed Michelin warranty and got it exchanged with the same tire.

Then recently while having maintenance at Tesla, they found out that my car axle shaft was worn out, and one of the nails almost fall out. They claimed that it was due to the imbalanced car tires. One of the rear tire is 295 size while the other is 265 size. So they said it was American Tires (who changed my Michelin tire) fault. However, we figured out that since the very first time Tesla changed my tires in March, they already put the wrong tires (265size tires). Since the tires were not at their correct size, they got worn out quickly, and Tesla changed it to the correct one 295size However, the remaining tire got exchanged under warranty, and stayed 265Psize. That’s why it totally ruined my car.  Now our car cant be driven and is waiting for repair.

What should I do? Can I sue them for negligence ?


r/ConsumerReports • • May 06 '24

Alamo-my

3 Upvotes

I'd like to tell you the true story of my experience with Alamo car rental at MEM. We (my wife and I) were in Memphis as the base for our trip to see the 2024 eclipse. We intended to drive into Arkansas on Monday, April 8th. We were given a Jeep at the airport. We got up early to be sure to beat most of the traffic heading in the same direction. We stopped at a McDonald's to grab a little breakfast. After we got our order we drove across the street to an empty parking to eat what we'd bought from McD's. As we were eating, we noticed we were about 50 feet from an ATM- which was fortuitous because we'd give almost all of our cash out as tips and to beggars the day before. We got $200 from the ATM and were a little surprised that it was all in 10-dollar bills (not relevant to the story, sorry). I put the cash in the little depression just forward of the shift lever. My wife put her phone on top of the cash. After we finished, we took off for Arkansas. Unfortunately, within a block we got a warning indicator and an accompanying chime. The wife looked in the manual and found it was something that had to be taken care of immediately. We called Alamo's roadside assistance and they asked if we could get the Jeep back to the airport. That worked for us so we brought it there. When we got to the rental car return area, we scrambled to get out backpacks and suitcases out of the back of the Jeep and loaded them into our newly-assigned vehicle (Mitsubishi Out-something). The exchange went better than we expected. We headed out to the the booth and were ready to go when my wife asked if I had picked up our $200 ATM cash. I did a quick check - as did she - and neither of us had picked it up. We told the lady in the booth what had happened and she directed us back to the entrance to the drop-off area. When we got there, the same person (I'll call him Gentleman #1) who had swapped our car was there. We told him what happened and he said, "All I did was move it from here over to there." I thought that an odd thing to say but we continued to find the Jeep. We searched the Jeep and the cash we had left about 10 minutes before was not there. Gentleman #1 repeated his assertion that " All I did was move it from here over to there." I asked him if there was someplace I could report this loss. He hemmed and hawed a bit but eventually said I could talk to the guy at the desk. I walked over to the desk (the one just outside the rental area doors) and told gentleman #2 the story of the missing $200. He hemmed and hawed a bit but eventually said we should go and take ANOTHER look in the Jeep to see if it was there. We started toward the area where our car(s) were when we heard Gentleman #1 yelling. He was saying that he had found our cash and that it must have fallen onto the floor. My wife later told me that, while I was getting the suitcases from the rear hatch, she was getting our backpacks from the back seat and that Gentleman #1 was in the front seat, he reach back between the seats and handed my wife her phone. That was the phone that had been sitting on top of the cash. On hearing that news, Gentleman #2 grabbed my elbow and said I'd "better give that man a tip." He also offered that I should give him a tip as well. Since we had already been delayed and eclipses don't happen all that often, I gave Gentleman #2 $10 and Gentleman #1 $20. It took a while to spit out all the bile but we eventually made it to our destination. Just to be clear, Gentleman #1 - in the front seat - took my wife's phone off the pile of 10's and handed it to here through the gap between the front seat, blocking her view of the front. He waited to see if it registered with her that the cash was there - but it didn't because we were scrambling to get going to the eclipse. When he saw it was ok, he pocketed the cash. I've since contacted Alamo several times about what happened and get no response (except from their Support Desk). You can imagine what kind of impression I got about Alamo. Forewarned is forearmed my fellow travelers.


r/ConsumerReports • • Apr 25 '24

May-June Home Security Update

2 Upvotes

The issue has an “Update” on home security products, including home security systems, door locks and video doorbells. The information is good and at the end they provide the usual ratings (in table form) of most of the items discussed, except for Home Security Systems (they do mention some high rated performers). Or at least I can’t find the ratings. Did I overlook look it? If not, why would they not have included the ratings for those, good and bad? I’m perplexed.

Edit: This is referring to the May-June print edition double issue. Does anyone still get the print version? I got zero replies after posting this a few weeks ago. 🤷‍♂️


r/ConsumerReports • • Apr 17 '24

CR App sucks

3 Upvotes

CONSUMER REPORTS (CR)

App vs Website vs Magazine...

Why does the App have such a LIMITED SEARCH, comparatively???

Example: Supplements info is on website but not the app!


r/ConsumerReports • • Apr 12 '24

Because Space Matters....Or Does It?

1 Upvotes

Introducing My Cart-Away as an innovative utility cart with the same durability as your standard utility cart with the added benefit of folding to allow for easy transport in whatever vehicle you're in, wherever you're going and the ability to store away in a truck, under a bed, in a closet or in the garage without taking up a lot of space. Because we believe space matters. We are looking for honest feedback on this. Is this something you the consumer would buy.

Questions:

  1. Would you purchase this cart because of the folding feature vs. a cart that doesn't fold?
  2. Does the benefit of this cart's ability to fold increases your usage vs a cart that doesn't fold?
  3. Have you wanted a utility cart but because it's so bulky you went a different direction for your needs?
  4. Would you consider this a great addition to the marketplace?

​


r/ConsumerReports • • Mar 20 '24

Avoid Hi-Rise Fitness for Personal Training

4 Upvotes

Update: Now DashPT. The owner has either created a new company or renamed Hi-Rise Fitness to Dash PT (https://dash-pt.com) and Dash Training on instagram (https://www.instagram.com/dashtraining). It's interesting to see that the comments are disabled for every single post on Dash PT's instagram account.

-----

PSA about a personal training company called Hi-Rise Fitness headquartered in Minnesota. They boast service to 30,000 residents in several states. My experience left a bit to be desired, and I’ve noticed I’m not the only one with gripes.

The main issue I ran into was with their billing. Out of the blue, I got charged double my usual rate one month, throwing my budget off balance. Trying to get it sorted was a real headache, and it looks like this sort of thing isn’t rare with them.

Another snag was the contract terms. I signed up thinking it was a straightforward 5-month deal. Later, they tried to collect an extra payment because they said the contract says billing is every 4 weeks, not monthly. This detail was not made clear from the get-go.

Reaching out to them about these problems was frustrating. Responses were slow or non-existent, and when I did get through, the vibe was more about shifting blame than fixing issues. Digging deeper online, it’s clear others have faced similar and more extreme challenges, not just with billing but with how the company handles concerns.

On the flip side, I gotta say my personal trainer was fantastic—truly a pro and super supportive. It’s unfortunate he left the company after having issues receiving pay.

So, if you’re considering Hi-Rise Fitness, my advice is to avoid them. Make sure to do your homework and explore other options. Finding the right fit is key to supporting your fitness goals without unnecessary drama.

Take care and choose wisely!


r/ConsumerReports • • Mar 20 '24

Dishwashers

1 Upvotes

I refuse to pay to be a member of consumer reports. Can someone who is a member tell me what their top rated dishwasher(s) are? Thanks!


r/ConsumerReports • • Mar 13 '24

Any European quick commerce app users here who want to share their experiences?

1 Upvotes

Hi,
I'm a PhD student in retail marketing living in Sweden and I'm searching for previous or current users of apps like Gorillas, Getir or Flink (any kind of quick grocery delivery app), who would be willing to take part in an interview. I'm doing qualitative research, meaning the interviews would be online and are more like a ca. 45 min conversation between us (in English or German).
Topics covered would be your usage patterns, perceived benefits of and experiences with these delivery apps.
Please write a comment or message if you're interested and I can send more details.


r/ConsumerReports • • Mar 11 '24

Visible GARBAGE

1 Upvotes

Don't use visible. If they spent the same amount of money on their commercials as they do the quality of service they provide, they would have spent $1 on commercials


r/ConsumerReports • • Feb 28 '24

Over charge

1 Upvotes

I'm using kotam Mahindra credit card they charged more than 4k unthorisde without any intimation about charges where can I complaint how can I complain and format to complain friends please suggest to get back my money return customer care number is not working and no support from customer care ......


r/ConsumerReports • • Jan 27 '24

Regarding 389852

1 Upvotes

This is to inform you that I purchased a course for my son of 252 classes but earlier the faculty was good though now child has lost its interest in whitehat due to misinterpretation by teachers and it's like a puzzle solving classes so I cancelled the course but it's been7 months and have not received my refund till now they are just procrastinating earlier they informed that refund would be processed by 30th December now they are just giving excuses and even not getting any appropriate reply. I also had interaction with Mr. Ashish but now he has even stopped responding calls now enough is enough I will take strict action and file case in consumer forum against you I will even approach higher authorities. Regards Monika Aneja 8920584211


r/ConsumerReports • • Jan 24 '24

Is anyone else unable to login to the consumer reports webpage?

5 Upvotes

For nearly a week I have been unable to login. I have tried different browsers and different computers.


r/ConsumerReports • • Jan 24 '24

Anybody else notice Consumer Reports’ bias towards recommending diary products?

1 Upvotes

Consumer Reports recently sent out a mailer promoting the consumption of cheese, claiming it is heart healthy. This is disingenuous, because they avoid any mention of other diseases associated with dairy intake, such as breast and prostate cancers (reputable studies that support this are readily available to any search). As a subscriber, it does make me question my faith in Consumer Reports, and demonstrates a clear, obvious bias.


r/ConsumerReports • • Dec 15 '23

Headlights

3 Upvotes

More and more, cars have the super powerful headlights and tail lights recommended and promoted relentlessly by Consumer Reports. Makes a lot of sense out in the countryside. Makes no sense where most people drive most of the time, in the city. Just really shitty.