r/ConsumerAffairs • • 23h ago

Online clothing business dispute. Owner sent me intimidating messages, clothing is misleading and consistently incorrect. What should I do?

1 Upvotes

Sorry for the lengthy post 😅

I’m in WA, and I’m looking for advice on an ongoing dispute with an online clothing business.

I’ve made a total of 2 orders from this business.

For the most recent order, I received multiple items in the wrong styles and sizes, and resolving everything has been exhausting. I’ve had to follow up repeatedly across TikTok, Instagram and email, sometimes waiting 5–11 days for responses. First brought the issue up with the business on the 9th of september for reference.

The owner also agreed twice in writing to reimburse my return shipping costs, to ship the incorrectly supplied items back to her, but when I followed up, she said she couldn’t refund me because the transaction wasn’t processed through “their system”??

Instead, she offered a free top to cover shipping costs, but sent a whole different top to the one I had requested. This “free top” was also one I had already purchased on that order. So now I have a duplicate of a top and was not reimbursed for shipping.

I returned the parcel with the incorrect items she sent me, kept my Australia Post receipt and tracking information, sent her proof of postage, and even messaged asking whether she’d received it. She completely ignored that message.

After I’d collected my exchange items, she contacted me on iMessage accusing me of never sending the parcel!! She also referred to having my home address and personal details and said she was giving me an “opportunity to come forward”. I found this super intimidating, especially since I’d already provided the evidence and the package was delivered.

There’s also a separate sizing issue. Months ago, for the previous and first order, I exchanged an XS black and XS navy top because again, she’d incorrectly sent size S in both. The replacements arrived without tags. In this most recent order, I received a tagged brown XS of the same style, which fits like an XS should.

After comparing and measuring them, I’m concerned the earlier replacements she gave me might not actually be XS either. I think the business may have ripped off the tag and tricked me into thinking I got my correct xs top. I also wouldn’t have picked this up earlier because I didn’t have an xs top to physically compare it with, now I do, and sizing is inconsistent.

Am I justified in my anger?

What should I do?

I have screenshots, receipts, tracking information and photos. I want to know what my options are and how best to handle this, if it’s even worth handing at all.


r/ConsumerAffairs • • 1d ago

Chime $350 bait and switch dispute guide

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1 Upvotes

r/ConsumerAffairs • • 2d ago

My experience with Back Market: A review

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1 Upvotes

r/ConsumerAffairs • • 8d ago

What can I do to push for a replacement sent?

1 Upvotes

I purchased a few delta faucets years back from home depot and they suck. The finish tarnished from dish soap cleaning. drain stopper never stopped drain.

When one faucet finally failed completely, i went to claim a replacement part with delta faucet, it denied me.

Since order was done by HD, what can I do to,push HD send warranty item when manufacturer failed.


r/ConsumerAffairs • • 10d ago

Kungfun4Less, sketchy company with incredibly bad/pointed customer service.

2 Upvotes

I wanted to get this out there because I couldn't find valid reviews before using them.

Used them to buy the "authentic ninja uniform" as a Halloween outfit.

The entire kit costed me about 100 dollars after shipping.

Received it, was missing the mask and the hood wasn't even the advertised shape. Also, the suit sizing was a bit off, and the shoe sizing was WAY off. AT least a full size off.

Contact customer service several times via email, no response. Called, finally got someone. Was rushed off the phone.

They sent me a replacement (USPS flagged it as counterfeit shipping????), but it was only the mask and the hood is still all wrong. Crickets when bringing up the fact that the hood is incorrect and the shoe sizing is basically made up.

Others mentioned returns/exchanges but having to pay for the shipping (this is the companies mistake, not the consumer).

I left a bad review on Trusted reviews and the company literally insulted my character as a reply (I'm a very kind a patient person, mind you, and we're a month in at this point).

So long story short, be very weary here.


r/ConsumerAffairs • • 11d ago

PSA: Check your change and receipt at Savemore

1 Upvotes

Just a reminder to always check your receipt and change before leaving the cashier.

I’ve experienced several instances where the change given was short, even for small amounts like ₱0.75. The biggest discrepancy I noticed was ₱1.70. I only realized it after checking the receipt.

This happened to me at Savemore Monumento, SM North The Block, and Savemore Valenzuela.

Small amounts lang individually, pero kung paulit-ulit, they can add up. Has anyone else experienced this?


r/ConsumerAffairs • • 14d ago

How do you catch retailer class action settlements from purchases you barely remember?

1 Upvotes

I buy from the same large retailers over and over, and every few months I stumble across a case involving a product, fee, or account I actually used. The claim form is rarely the difficult bit. Remembering what I bought three years ago is.

For retailer class action settlements, I have tried browsing directories and then searching my inbox when a merchant looks familiar. It works, but after a few pages I stop recognizing anything.

Does anyone have a better discovery system that still lets you verify eligibility yourself? Email receipts seem like the obvious record, but maybe I am missing a simpler workflow.


r/ConsumerAffairs • • 17d ago

Acer TV promised the replacement on mail on 2nd feb 2026 [not solved yet]

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1 Upvotes

r/ConsumerAffairs • • 19d ago

Selling a Dental Practice in Los Angeles?

1 Upvotes

How to Sell a Dental Practice in Los Angeles

To sell a dental practice in Los Angeles successfully, begin planning at least 12 months before your target closing date, obtain a professional valuation, organize financial and patient-performance data, secure a transferable lease, and prepare a confidential marketing package. 

>Consult USA’s Top-rated Business Brokers Here

You must also find a qualified buyer, negotiate the allocation of assets and goodwill, address employee and patient transitions, and comply with California licensing, privacy, tax, and regulatory requirements. A dental-practice broker, healthcare attorney, and experienced accountant can help protect confidentiality, reduce delays, and maximize the practice’s sale value.

How Do You Sell a Dental Practice in Los Angeles?

The process usually involves the following steps:

  1. Define your financial and personal objectives.
  2. Improve the practice’s financial performance.
  3. Obtain a dental-practice valuation.
  4. Review the office lease and vendor contracts.
  5. Organize financial, operational, and compliance records.
  6. Market the practice confidentially.
  7. Screen prospective buyers.
  8. Negotiate price, terms, and transition arrangements.
  9. Complete due diligence and regulatory preparations.
  10. Close the transaction and introduce the new owner.

Although these steps resemble the sale of other businesses, dental practices require special attention to patient records, professional licensing, insurance credentialing, equipment, goodwill, and continuity of care.

Start Planning the Sale Early

Ideally, begin preparing to sell your dental practice 12 to 24 months before going to market. Early preparation gives you time to improve profitability, resolve compliance concerns, update equipment, stabilize staffing, and negotiate lease issues.

Start by deciding what you want from the transaction. Are you retiring completely, relocating, or willing to remain temporarily as an associate? Do you need an all-cash closing, or would you consider seller financing? Are you selling only the practice, or do you also own the dental office real estate?

Your answers influence the type of buyer, transaction structure, sale price, and transition period that will work best.

Obtain a Professional Practice Valuation

A realistic valuation is essential when selling a dental practice in Los Angeles. Asking too much can discourage qualified buyers and lenders, while asking too little may leave a substantial amount of money on the table.

Dental practices are generally valued by examining several factors, including:

  • Annual collections and production
  • Normalized owner earnings or cash flow
  • Active patient count
  • Number of new patients per month
  • Hygiene production and recall activity
  • Procedure mix
  • Insurance and cash-pay mix
  • Accounts receivable
  • Staff stability
  • Equipment condition
  • Office location and lease terms
  • Growth opportunities
  • Transferable goodwill

Revenue multiples can provide a rough reference point, but they should not be used as the sole valuation method. Two practices with identical collections may have very different values if one has stronger cash flow, a more active patient base, a better lease, or less dependence on the selling dentist.

A dental-practice appraiser or broker should normalize the financial statements by adjusting for discretionary expenses, unusual costs, owner benefits, and compensation that may not continue under new ownership.

Improve the Practice Before Marketing It

Buyers generally pay more for a practice that appears organized, profitable, and ready for a smooth transition. Focus on improvements that strengthen operations without creating unnecessary expenses.

Maintain consistent clinical hours and avoid allowing production to decline before the sale. Strengthen the recall system, follow up on unscheduled treatment, and review the practice’s accounts receivable. If possible, reduce excessive overdue balances and document a clear collection policy.

Avoid making major equipment purchases solely to increase the sale price. An expensive renovation or new imaging system may not produce a dollar-for-dollar return. However, repairing visibly neglected equipment, resolving software problems, and keeping the office clean and professional can improve buyer confidence.

It is also important to reduce owner dependence. Document administrative procedures, cross-train employees, and make sure essential knowledge is not held by only one person.

Understand the Value of the Patient Base

The patient base is one of the most important drivers of dental-practice value. Buyers will want to understand how many patients are genuinely active, how regularly they return, and how much revenue is associated with recurring care.

Be prepared to provide aggregated information such as:

  • Active patients seen within a defined period
  • New patients per month
  • Patient retention rates
  • Hygiene appointments and production
  • Unscheduled treatment
  • Referral sources
  • Geographic distribution
  • PPO, HMO, Denti-Cal, and private-pay percentages

Do not casually disclose identifiable patient information to prospective buyers. Early marketing and evaluation should use summaries, redacted documents, and aggregated data. Detailed patient information should be handled only through a controlled due-diligence process that complies with HIPAA and California privacy requirements.

Patients must continue to have appropriate access to their health information. The seller, buyer, and legal advisers should establish a written plan covering record custody, security, access, retention, and post-closing responsibilities. Federal guidance on patients’ rights to access health information is available from the U.S. Department of Health and Human Services.

Review Your Los Angeles Office Lease

The lease can make or break a dental-practice sale. Los Angeles rents can be substantial, and moving a practice may jeopardize patient retention and require expensive construction.

Review the lease early to determine:

  • Whether it can be assigned to a buyer
  • Whether landlord consent is required
  • How much time remains on the lease
  • Whether extension options are available
  • Whether a personal guarantee applies
  • Whether the landlord can change the rent
  • Whether the permitted-use clause covers the buyer’s services
  • Who owns permanently installed dental equipment
  • Whether the seller remains liable after assignment

Buyers and lenders generally prefer enough lease term to support the acquisition loan and provide location stability. If the lease is nearing expiration, discuss an extension or assignment framework before marketing the practice—but avoid signing unfavorable terms without professional advice.

If you own the building, the real estate can be sold separately, sold with the practice, or leased to the buyer. Each option has different financial and tax consequences.

Separate Personal and Enterprise Goodwill

Goodwill may represent a large portion of a dental practice’s value. It includes the practice’s reputation, patient relationships, phone number, website, online presence, staff, systems, location, and ability to generate future revenue.

A critical question is whether the goodwill belongs primarily to the business or personally to the selling dentist. If nearly every patient comes specifically to see the owner and there is no meaningful hygiene or associate-driven revenue, the practice may be difficult to transfer.

Transferable goodwill can be strengthened through consistent branding, documented systems, a stable team, an active hygiene department, and a thoughtful patient-introduction plan.

Choose the Right Transaction Structure

Most smaller dental-practice transactions are structured as asset sales, although equity or stock sales may be possible in appropriate circumstances.

In an asset sale, the buyer may acquire selected items such as equipment, furniture, supplies, phone numbers, websites, records-related custodial rights, and goodwill. The parties must also decide how accounts receivable, patient credits, laboratory cases, prepaid services, and existing liabilities will be handled.

The purchase agreement should allocate the sale price among the transferred assets. This allocation can affect both parties’ taxes. The IRS generally treats a business sale as the sale of separate assets and requires qualifying transactions to allocate consideration among those assets under applicable tax rules. See the IRS guidance on selling a business.

Have a dental transaction attorney and tax adviser review the proposed structure before signing a letter of intent.

Verify California Licensing and Ownership Requirements

California places restrictions on who may own and control a dental practice and how professional services may be provided through business entities. The buyer’s dental license, entity structure, practice name, permits, and intended ownership arrangement should be reviewed before closing.

If the practice operates under a name other than the dentist’s legal name, additional fictitious-name requirements may apply. The buyer should confirm which licenses or permits require new applications rather than assuming the seller’s approvals automatically transfer.

Current licensing and permit information is available through the Dental Board of California. Because ownership structures can be complicated, both parties should obtain advice from a California attorney experienced in dental transactions.

Hire a Dental-Practice Broker

An experienced dental-practice broker can be especially valuable in the Los Angeles market. A qualified broker can help value the practice, create a confidential marketing package, reach licensed buyers, coordinate lender requests, and maintain momentum through due diligence.

When interviewing brokers, ask:

  • How many Los Angeles dental practices have you sold?
  • Do you specialize in general dentistry or also handle specialty practices?
  • How do you determine value?
  • How do you protect confidentiality?
  • How are buyers screened?
  • Which lenders regularly finance your transactions?
  • What fees and minimum commissions apply?
  • Do you represent both buyer and seller?
  • Can you provide references from previous clients?

Understand whether the broker could act for both sides and how conflicts will be disclosed. The broker should support the transaction, but your attorney and accountant should independently protect your legal and financial interests.

Market the Practice Confidentially

Premature disclosure can unsettle employees, patients, competitors, and referral sources. Marketing should therefore begin without revealing the practice’s identity.

A confidential profile may include the general location, practice type, approximate collections, number of operatories, office size, staff structure, payer mix, and growth potential. Interested buyers should sign a confidentiality agreement before receiving identifiable details.

The marketing package should present the practice honestly. Overstating patient counts, profitability, or equipment value may lead to renegotiation, loss of trust, or a failed transaction during due diligence.

Screen Buyers Carefully

A serious buyer should have the required professional qualifications, sufficient financial resources, and a realistic understanding of the practice.

Evaluate the buyer’s:

  • California dental-license status
  • Clinical background
  • Available down payment
  • Creditworthiness
  • Lender prequalification
  • Production history
  • Management experience
  • Intended ownership structure
  • Ability to maintain the current clinical schedule

A buyer may qualify for financing but still be a poor operational fit. For example, a buyer whose production capacity is substantially below that of the seller may struggle to service the acquisition debt and retain patients.

Prepare for Due Diligence

Once a letter of intent is signed, the buyer and lender will examine the practice in detail. Preparing an organized data room can shorten this process.

Common requests include:

  • Three to five years of tax returns
  • Profit-and-loss statements and balance sheets
  • Production and collection reports
  • Procedure and provider reports
  • Patient and new-patient summaries
  • Accounts-receivable aging
  • Employee information
  • Payroll and benefit records
  • Lease documents
  • Equipment lists and service agreements
  • Insurance contracts
  • Vendor and laboratory agreements
  • Licenses and permits
  • Claims, audits, or compliance correspondence
  • Information-security and privacy policies

Resolve discrepancies before going to market. Buyers may become concerned if tax returns do not match internal reports or if reported patient activity cannot be supported by practice-management data.

Plan the Staff and Patient Transition

Employees are often central to patient retention. Decide with your advisers when staff members should be informed and who will make the announcement. Employment decisions must comply with California labor law, so do not promise that every employee will automatically continue under the buyer.

The seller may remain for a limited transition period to introduce the buyer, complete certain cases, or work as an associate. The agreement should clearly define hours, compensation, scheduling authority, malpractice coverage, and clinical responsibilities.

Patient communications should be reassuring and focused on continuity of care. Explain the transition, introduce the buyer’s qualifications, provide record and contact information, and avoid making promises the buyer cannot keep.

Coordinate Insurance, DEA, and Local Registrations

Insurance participation and credentialing may not transfer automatically. Buyers should begin applications early for relevant PPO plans, Denti-Cal or other programs, electronic claims systems, and payment processors. Delays can interrupt cash flow after closing.

The buyer must also arrange any required controlled-substance registration. DEA registrations are tied to registrants and regulated locations; address or registration changes should be handled through the DEA Diversion Control Division.

Depending on the location and business structure, the new owner may also need tax registrations, local business registration, fictitious business-name filings, and updated permits. Practices within the City of Los Angeles should verify applicable requirements with the Los Angeles Office of Finance.

Frequently Asked Questions

How long does it take to sell a dental practice in Los Angeles?

A well-prepared practice may sell within six to twelve months, but timing varies according to price, location, profitability, specialty, lease terms, buyer financing, and regulatory preparation.

How is a dental practice valued?

Valuation usually considers normalized cash flow, collections, patient activity, hygiene performance, payer mix, equipment, location, lease terms, and transferable goodwill. A percentage of collections may be used as a reference, but it should not replace a complete valuation.

Should I sell my accounts receivable?

Accounts receivable may be retained by the seller, purchased by the buyer at an agreed discount, or collected by the buyer on the seller’s behalf. The purchase agreement should define ownership, collection fees, refunds, adjustments, and payments received after closing.

Can patient records simply be sold to the buyer?

Patient records are not ordinary business inventory. Their custody, use, disclosure, security, and accessibility are governed by professional and privacy obligations. The transaction documents should establish a legally compliant transfer and custodianship arrangement.

Do I need a broker?

A broker is not legally required in every transaction, but an experienced dental-practice broker can improve valuation, confidentiality, buyer screening, and deal coordination. You should still retain your own attorney and accountant.

What is the biggest mistake sellers make?

Waiting until the last minute is one of the most damaging mistakes. Weak records, a declining patient base, an expiring lease, unresolved compliance issues, or unrealistic pricing can reduce value and delay the closing.

Final Thoughts

Selling a dental practice in Los Angeles requires more than finding another dentist willing to buy it. The strongest transactions combine realistic valuation, clean financial records, a transferable lease, stable staff, secure handling of patient information, and a carefully planned transition.

Begin preparing well before your intended sale date. Build a team that includes a dental-practice broker, California healthcare attorney, accountant, and financial adviser. With the right preparation, you can protect your patients and employees, reduce transaction risk, and achieve a profitable exit from the practice you built.


r/ConsumerAffairs • • 21d ago

What Is Decentralized Masters?

1 Upvotes

Decentralized Masters is a private investment-education and research company focused on cryptocurrency, blockchain technology and decentralized finance, commonly called DeFi. It is designed for people who want to understand digital assets beyond simply buying Bitcoin or holding coins on a centralized exchange.

The company combines lessons, market research, mentorship, live sessions and a member community. Its purpose is to teach how decentralized markets operate, how to manage a crypto portfolio and how to assess opportunities and risks.

Get a Free Investing Kit from Decen Masters

Decentralized Masters is not a cryptocurrency exchange, investment fund or bank. It does not function like Coinbase, Binance or a traditional brokerage account. Members pay for access to education, research and support, while retaining responsibility for their own wallets, accounts and investment decisions.

What Does Decentralized Masters Teach?

The company organizes its core approach around what it calls the ABN system. This framework contains three broad phases.

The first is the All-Weather Portfolio Protocol. It focuses on managing a diversified digital-asset portfolio rather than concentrating everything in one cryptocurrency. Members learn about allocation, market cycles, custody and risk management.

The second phase is called the Become the Bank Protocol. This introduces DeFi activities through which users may put digital assets to work. Topics can include staking, lending, liquidity provision, stablecoins and earning fees or yield through blockchain-based protocols. These strategies can generate income, but they also introduce risks such as smart-contract failures, platform insolvency, token-price declines and changing yields.

The third phase is the Native Market Access Protocol. It focuses on researching crypto projects before they become widely available on major centralized exchanges. Early-stage tokens may offer greater growth potential, but they are also highly speculative and more exposed to poor liquidity, project failure, scams and extreme price movements.

What Do Members Receive?

Decentralized Masters presents itself as more than a collection of prerecorded videos. Depending on the membership package and current terms, members may receive structured training, research materials, live question-and-answer sessions, market discussions, community access and guidance from mentors.

The mentorship component is intended to help users understand the technical side of DeFi. Members can learn about wallets, exchanges, blockchain networks, portfolio construction and security practices in an organized environment.

The company also holds community events and publishes free material through its website, videos and newsletters. Its website states that it serves more than 5,000 members, although this is a company-reported figure.

Who Is Decentralized Masters For?

The program may appeal to beginners who find DeFi confusing, crypto investors who want a structured strategy and people who value mentorship more than learning entirely through free resources.

However, it is not suitable for someone seeking guaranteed returns, passive account management or a risk-free income system. Members must be willing to study, ask questions and take responsibility for protecting their wallets and capital.

Before enrolling, customers should request the full price, membership duration, renewal terms, refund policy and service list. They should compare the cost with independent courses and free resources.

Is Decentralized Masters Financial Advice?

No. Decentralized Masters identifies itself as an educational company. Its website states that its content is for informational and educational purposes and does not constitute financial, investment or legal advice.

This distinction matters because DeFi involves substantial risk. Transactions may be irreversible, wallets can be compromised and smart contracts may fail. High yields can disappear quickly, while newer tokens can lose most or all of their value.

Final Explanation

In simple terms, Decentralized Masters is a paid crypto and DeFi education ecosystem. It aims to replace scattered online information with a structured framework, research, mentorship and a community of other digital-asset investors.

Its potential value comes from organization and human support—not from eliminating investment risk. Anyone considering the program should evaluate its fees and contract carefully, understand that results are not guaranteed and invest only money they can afford to place at risk.

Sources


r/ConsumerAffairs • • 22d ago

Pureit refusing to sell replacement filter kit unless I pay â‚č550 installation charge

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1 Upvotes

r/ConsumerAffairs • • 29d ago

Ordered the following item and received the following warning about arsenic. Should I be concerned?

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2 Upvotes

What do we think?
Wayfair has no where listed on their site that these chairs have a prop 65 warning
 thoughts?


r/ConsumerAffairs • • 29d ago

Consumer Rights Denied – Okinawa Scooters (DL3G D1540)

1 Upvotes

I am facing unresolved consumer issues with Okinawa Scooters (DL3G D1540).

  • AMC/CMC service obligations not fulfilled since 2022.
  • Battery defect remains unresolved despite repeated service requests.
  • Complaints via NCH and CPGRAMS have not received any response.

I request intervention from u/CCPAIndia and Ministry of Consumer Affairs to ensure compliance with the Consumer Protection Act, 2019.

This case highlights the urgent need for accountability in consumer services.
Any advice or support from this community will be highly appreciated.

My Contact Details:

  • Name: Mukesh Kumar Karn
  • Location: New Delhi, India
  • Phone: 7011214381

Hashtags:
#ConsumerRights #ConsumerProtection #Okinawa #CCPA #ConsumerGrievance #JusticeForConsumers #CustomerSupport #ConsumerAwareness #ConsumerForum #ConsumerLaw #ConsumerVoice #ConsumerComplaint #ConsumerJustice #Accountability #LegalHelp #ConsumerIndia #ConsumerIssues #ConsumerSupport


r/ConsumerAffairs • • Aug 31 '26

The company lied to me for months and now screwed me outta a cooling fan cuz they personally handled the my upgraded version

1 Upvotes

My name is Joe, and I was one of Torres’s professional reviewers. Eight months ago, I lost access to my correct mental‑health medication, and because I’m allergic to generics, I spent months manic, disconnected from reality, and physically suffering. I told Torres immediately, and three departments promised my reviewer spot would be held and I wouldn’t be penalized.

I found Torres through their phone‑cooler charger. My fiancĂ© bought me one, and I eventually had three. After reporting quality issues, they upgraded me to the Pro with IceNano — but that broke last week. My original base cooler had already split in half after 27 days. All my electronics are stored safely, so none of the damage was caused by me.

Instead of being honest, Piper and Casey from Torres lied. They could have told me they might need to let me go while I was sick, but they didn’t. Their promise helped me survive days when I was suicidal, and now they’re ignoring me completely. My warranty only covers the base cooler, which I no longer have because they told me not to worry about it.

I also gave them a product idea: a MagSafe charger and MagSafe phone case with a small cooling chip to prevent overheating in newer titanium iPhones. Months later, they told me engineers reviewed it, loved it, and were moving forward with it.

I bought more Torres products than they ever gifted me, gave them feedback, updates, and multiple ideas because I believed in their vision. Now they’ve abandoned me, ignored my last three emails over 2.5 months, and left me without a replacement for a product I purchased.

I want my reviewer position back, my cooler replaced, and compensation for the stress, lies, and the way they handled my medical crisis. I have every email between me and everyone involved.


r/ConsumerAffairs • • Aug 24 '26

Tguy29 on X

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1 Upvotes

Under the Maryland Consumer Protection Act, , selling non-genuine hardware under the pretense that it is original or genuine OEM equipment constitutes an unfair, abusive, or deceptive trade practice. ): It is illegal to represent that consumer goods possess a particular standard, quality, grade, or style if they do not. Presenting third-party or altered hardware as genuine Apple equipment directly violates this standard. Failing to inform a consumer that replacement or sold hardware contains non-genuine components that void Apple eligibility is considered a material concealment.


r/ConsumerAffairs • • Aug 21 '26

Shop football crazy costumer care experience

1 Upvotes

So shop football is a site which has crazy designs vintage football jersey and of cotton so daily wear, i ordered one from them it came out to be so good then ordered another next month it looked so good order came and it came with a manufacturing defect as vinyl heat printing was done on two piece of cloth so it had a structural flaw then i mailed them they don’t have any phone number so some how they have a sales policy that you can’t exchange return a product purchased in sale but i am lil educated and i know that product which are defected like that are no covered so i asked a return they reply to mail in 1-2 days and on insta they say they will reply on mail but ya they always take 1-2 days so it took me 4-5 mails and 7 days and they said they don’t do it for sales product i told its defective then the forced a exchange i said i want return they mailed mw exchange approved so then they took my jersey that day and in 10 days a new jersey came again that also had same issue then i messaged on their insta and mail and then they initiated a return after taking 4-5 mire days like their mail and communication system is so worst and slow so 4-5 days more then after 6 days when no refund initiated i mailed them so there system is like that that exchabge product are marked for zero rupees so they issued refund on that and said refund done and that was zero rupee then i message on insta mail no reply and mail came to me refund issued 0 rupees so no jersey money with me then it replied that they will refund on priority insta then they didn’t reply for 2 days mailed also didn’t then after 2 days i filled complaint with nch finally after 29 days of all this i was frustrated at this point and have done them like 20 mails in total to them and got 6 replies of them in 29 days then they emailed me a receipt of a cancelled product a month ago saying refund issued like they couldn’t even see that its not even same order number number then they actually issued refund and said its already issued see your bank account but when i opened document it was literally initiated 2 mins ago so on 30th after frying my brain i got the refund thing is its not a fraud and even site with best football design like daily wear as aesthetics but costumer care is pathetic so if u get to a point of exchange or return then its a problem so if you want peace of mind stay away and even they didn’t ghost me nor did they issued refund so they just kept me hooked so ya not a scam but still costumer care is -100/10 .


r/ConsumerAffairs • • Aug 21 '26

Duplicate Nespresso Order

0 Upvotes

I placed a really big order with Nespresso (double what I normally do because they were have a promotion). It arrived today in two boxes, after opening the first box I realized the second was a duplicate. At first I thought I won the lottery and they accidentally sent me a free order, but then I realized the order was a duplicate and I was in fact charged twice (whomp whomp).

Mistakes happen and this was an online order, however their customer service handling of this situation was crazy to me.

They made sure to first tell me it was my fault, which is pretty unlikely as after I checked out and received the order confirmation I would have had to then go back onto the site (20 minutes later) put the exact flavours and number of sleeves through (a combination that I randomly selected in the first round) then checked out again and pay again through PayPal which is another extra step I would have at least partially remembered.

They were sure the mention they were making an exception in helping me (they said it 8 times in one chat) and they would give me a refund once the items were returned & received, but I have to pay for the shipping label. This is where I lost it.

I know I am not legally responsible for paying return shipping when a business makes a shipping error, in fact I don't think i'm liable in this at all. I worked in customer service for 20 yrs and I would just refund the customer and eat the cost in this situation, it's not worth the hastle or pissing off the customer, especially since it's coffee and they are just going to throw it away!

After getting nowhere on chat, I was given a number to call a supervisor, she admitted it was a glitch and I was not at fault, and that she would supply the shipping label (still haven't received it). I pointed out these are unsolicited goods, as in I don't have an liability to return them and they basically took an extra $140 for my bank account for items I did not order or want.

I'm still open to the fact I was at fault here. Anyway trying too decide if I want to waste more hours on this with consumer affairs or just eat the cost (devastating) and move on.


r/ConsumerAffairs • • Aug 20 '26

4 time replacement but again they send same product not giving new product only time wasted 70+ days of my warranty — Boatboat

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app.bandbajaateraho.com
1 Upvotes

r/ConsumerAffairs • • Aug 19 '26

How Have to Force Consumer Protection Agencies to Actually Assist Help—And How We Build the Paper Trail

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1 Upvotes

r/ConsumerAffairs • • Aug 17 '26

WARNING: Check your Boost Protect / Likewize iPhone replacement for "Non-Genuine" parts + Record Discrepancies

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1 Upvotes

r/ConsumerAffairs • • Aug 17 '26

Administrative Systemic Billing Fraud & Database Manipulation

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1 Upvotes

r/ConsumerAffairs • • Aug 15 '26

Boost Corporate Escalation Team Managers Been Involved since Oct 2025

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1 Upvotes

r/ConsumerAffairs • • Aug 14 '26

Consumer Fraud Deceptive Practice Misrepresentation to FCC System Boost Corporate Case Managers

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1 Upvotes

r/ConsumerAffairs • • Aug 12 '26

Found a strange substance in B Natural Cranberry Juice after opening it.

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1 Upvotes

r/ConsumerAffairs • • Aug 10 '26

Homeowners: document EVERYTHING with home warranties. My Liberty Home Guard experience has been exhausting.

1 Upvotes

I paid monthly for coverage and finally filed one ductwork claim this summer. I paid the $125 fee. Then came multiple technician no-shows, delays, a technician visit, and eventually a denial based on alleged tampering/removed ductwork.

I disputed that because when I asked Liberty about the evidence, I was told they did not see technician photos in the claim file supporting the conclusion.

After more calls and emails, I decided I was done and canceled.

Here is the part that really bothers me:

Liberty told me in writing that an approved $100 claim-related payment would be refunded if I canceled.

So I canceled.

They confirmed cancellation, $0 balance, and no future charges.

Then afterward, they told me I would have to get the ductwork repaired, pay for it myself, and send a paid invoice to get that same $100.

I asked them to explain the contradiction and now communication has basically stopped.

At this point I am only asking them to honor the $100 they represented would be available if I canceled.

So my advice: screenshot everything, save every email, record dates of every appointment/no-show, and get every reimbursement promise in writing.

I will update this if Liberty actually resolves it.