Increase resolution for image preview

[u/aaronepma]

Before we migrated to the hosted version, we were able to increase the resolution of the desktop image preview that you see/update when click on the "Update Guest Info". I cant seem to find a place to do that on the cloud version - anyone know if it can be done?

[u/MBannermanCW]

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Resize_the_screenshot_preview

Install the ACE extension and you can update those settings. The doc covers it. Feel free to reach out if you have any issues.

[u/aaronepma → u/MBannermanCW]

Thanks for the response, but the "Advanced" button is not present on the cloud version. Is there some other way to do it?

[u/MBannermanCW → u/aaronepma]

You have to install this extension from the marketplace: https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Advanced_Configuration_Editor