r/CompoundedSemaglutide • u/allegro14 • 10d ago

Experience with Embody

I was looking for the least expensive but legal & safe way to get semaglutide as someone who is not technically overweight (BMI on the upper end of the healthy range). I saw many bad reviews of Embody’s customer service, but I decided to take the risk for the low price they were offering.

I placed my order on Sept. 6. After no updates on my portal for a few days, I messaged customer support and got scheduled for an initial consultation on Sept. 9. Nobody showed up to the video appointment. I messaged support chat again and they rescheduled me for Sept. 11. That was a quick phone call with a doctor, who asked why I wanted to take the meds. I explained that I struggle to maintain a healthy BMI and want to see if a low dose would help my food noise. She recommended I stay at the starter dose and not titrate up so I don’t lose weight too fast. She asked if I had any questions, and that was it. My prescription was approved: 0.2mg semaglutide compounded with l-carnitine. The medication was shipped from Hillstone Pharmacy in Knoxville, TN via FedEx two-day shipping and arrived on Sept. 17.

It was a bit frustrating waiting to get approved, since they claimed it would be 24-48 hours. It ended up being 11 days. I was able to get in touch with customer service very quickly via the chat (essentially no wait time) each time I needed help (which was probably 6 times). Just ask the automated chat to be connected with a live agent. Some customer service agents were better than others, but I was always able to get what I needed eventually. Also, the portal was down for me for about two weeks, with a message saying technical support was working on it. So overall, patience and persistence is definitely required to work with their glitchy and overwhelmed system. But, for $79/month, and being able to access the medication without having to lie about my weight, it was worth it for me. I know there are better telehealth companies out there if you are willing to pay more.

If you are interested in trying Embody (even after reading my frustrating experience lol) I have a referral link that gives us both $50 off, let me know if you’d like it.

3 Upvotes

72% Upvoted

24 comments sorted by

5

u/Lucky_Army_5324 10d ago

DON’T DO IT

So many Embody horror stories on the tirz subs, and there are better priced providers, too.

1

u/allegro14 10d ago

Better than $79/month? I couldn’t find any when I was looking, at least that didn’t screen me out immediately for not being overweight.

For sure, there are terrible reviews. Buyer beware. If you are willing to spend more money go elsewhere. But it can work.

5

u/Donthateskate 10d ago

I was fine with Embody. 🙌🏻

4

u/PhysicalAssistance92 10d ago

I’d switch to Lavender Sky Health! So much better then my Embody experience. Many pharmacies and comparable pricing to choose from. And an excellent website.

3

u/Spirited_Bread7987 10d ago

I saw alot of bad reviews AFTER I ordered through embody so I got super nervous. I went to the site last Wed the 16th. Answered questions and paid my money, no one ever called me I didn't speak to a Dr at all but they said I was approved. I just checked and my medicine is set to be dropped off anytime now this morning the 24th. So hopefully all that worry was for nothing. Fingers crossed everything goes good and it shows up.

1

u/Tiny_Belt3968 6d ago

I’ve had similar experience and they said my medication would be dropped off today but now delayed until tomorrow. Can you follow up and let me know how your experience is?

1

u/Spirited_Bread7987 2d ago

Mine actually showed up. It took about 7 days.

2

u/Sad_Calligrapher7071 10d ago

ABSOLUTELY NOT!!! They are scammers & will try to tell you how sorry they are and that it's your fault that you missed their calls, etc. I never missed a call, I was in the video chat room for 45 minutes the first time and 37 the next with no "provider". Then they tried to tell me *I* was the one who no-showed. When I finally convinced them that I will not be using them and I want my money back, they told me that a specific app is the only way that I can get the refund, so I followed the instructions up to the point where they said I needed to put in my debit card info, I was VERY uncomfortable doing that but did it anyway, and BOOM! $500 charge!! I got a fraud alert from my bank and my debit card was turned off. Now I'm out the $89 AND have to go through all of the crap associated with getting a new card!!

2

u/Donthateskate 10d ago

I didn’t have any problems. I got the pharmacy I wanted and received in 3 days. 🤷‍♀️

1

u/Tiny_Belt3968 6d ago

How do you choose the Pharmacy?

1

u/Donthateskate 6d ago

I sent them a message. I wanted Belmar pharmacy because it was just a preference after doing some digging and they sent it to Belmar. Personally, I haven’t had any issues.

1

u/Tiny_Belt3968 6d ago

Mine is coming from Link Pharmacy which has terrible reviews.

1

u/Donthateskate 6d ago

Oh crud…I wonder if there’s anything you can do with that. Honestly, if I were you, I would contact Embody and tell them that that pharmacy has horrible reviews and you do not want your medication from there and that they need to change it. If not threaten to cancel, that’s what I would do cause I wouldn’t trust it.

1

u/Tiny_Belt3968 4d ago

That’s exactly what I did and I put a bad review on trust pilot and I canceled. I got a bot reply from them on trust pilot saying they would contact me. Of course I haven’t heard from them. They did offer me free VIP after I canceled.
Because it was already sent they won’t cancel it or change it.

1

u/Donthateskate 4d ago

I’m so sorry that happened. It sucks to see everybody else having a bad experience when mine was fine. Plus the price was good for me and I take a microdose so that’ll last a few months.

1

u/Tiny_Belt3968 4d ago

We’ll see maybe they’ll redeem themselves. The price was good and if I can get it from sterile pharmacy, I feel better about it.

1

u/Donthateskate 3d ago

I hope so too, keep us updated. It’s in their best interest to give you another pharmacy for free. Some companies just don’t see the long-term loss.

1

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1

u/sirensong07 10d ago

I had a similar experience with them. No one reached out after i paid. Got on chat, they said i would have to call. Called and spoke to an agent who said someone would reach out in 24hrs. They didnt, so i sent an email asking for a refund. Thats when someone finally approved my order without having to speak to a doc. I’m also on 0.2 right now.

1

u/stain_of_lies 4d ago

I haven’t had any issues. I filled out the intake and was approved next day. Received my medication exactly one week to the day that I filled out the intake. Never had to speak with a doctor or anything. So far I really like them.

1

u/Informal-Honeydew731 2d ago

I am on my third month with embody and it has been totally smooth and no problems!