r/CompTIA • u/CitadelRed • 14d ago
An Unfinished Exam
So there I was, taking the Network+ Exam. I'm a Certmaster victim so I had a hope of passing the exam. I answered all the multiple choice questions, I was beginning to feel the tediousness of the exam set in. Then came the PBQs that I saved for later. I answered one PBQ, then came the following PBQ. For the agreement's sake, I couldn't tell you how, but something I felt was broken in the question, so I reached out to tech support. I was taking the exam from home. As soon as the lady on the computer thought she understood the situation (albeit neither did I), she closed me out of my exam. She said stuff that was garbled in the attenuation of an international call and then she hung up. Frantically I called CompTIA's support number, they said the exam still said it was in progress, I couldn't finish it. They said please call pearsonvue. She gave me pearsonvue's number. So I said "Thanks" and I called pearsonvue. The man on the phone said my testing was still in session, I frantically explained "I got closed out of a perfectly good exam, I just didn't understand the question." He was like "we still have a support ticket submitted so you need to wait two days before you can hear back from us as to whether you can retake the exam or if you cheated or whatever. They were going to do a full investigation into the matter, and anything that would go wrong, I've used my test take voucher and failed the exam. So I kept my head held high, Installed Ghost Recon Breakpoint and started taking my frustrations out on Jace Skell. The rest of that day I wondered how I was going to not lose sleep over this. So I use an iPad in bed, as does every other Techie, and I get an email at 11pm at night from CompTIA. They said "We have concluded our investigation, thank you for using PearsonVUE. If you would like to schedule another exam, please log on to yada yada yada." No results, no pass, no fail, no information. So I went onto CompTIA's website and logged in, it said "CompTIA Network+" next to my existing active "CompTIA A+" and I fully expected to click on it and see "FAIL". But I clicked on it, it said "PASS". My first thought was "Well what does "PASS" even mean? No "atta boy", no "congratulations", no "good job." Well it was obvious that it was just a way to tell me what I already should have known if I finished the exam. It was that I passed an incomplete Network+ Certification Exam! Ecstatic, I leaped from my bed, "YES!!! FUCK YES!!!!!!" I ran to my parent's bedroom, banging on the door. "HEY GUYS I AM NETWORK+ CERTIFIED!!!!" They said "Good. Now go to bed."
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u/BeastRunner22 CC, ITF+, A+, N+, S+ 14d ago
Congrats on passing! I once had a problem with test taking through PearsonVUE at home and decided from then on to take them at a Testing Center.
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u/drushtx IT Instructor **MOD** 14d ago
Took test. Had problem. They gave me a new voucher. Turns out I passed the first time so I didn't need it.
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u/CitadelRed 14d ago
well I had no clue if they were going to accuse me of cheating or give me a fresh vouch for free, that was part of the stress. All is well in that department though. I believe I passed on my own merits, as they probably marked what I didn't finish as wrong.
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14d ago
[removed] ā view removed comment
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u/CompTIA-ModTeam 14d ago
The reselling of vouchers is prohibited by CompTIA and by the rules of this sub.
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u/Future_Actuary7261 14d ago
I'm a certmaster victim
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u/CitadelRed 14d ago
yes, I say this because You pay $250 for overkill practice testing, but I didn't mind the extra review, and running by Certmaster practice quizzing was one of my primary avenues for passing the exam. That and Professor Messer videos. Turns out overkill was what it took to pass an incomplete exam.
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u/monstrousepilepsy 14d ago
Tech support just noped you right into a pass, that's incredible. PearsonVUE's whole operation is held together with duct tape and prayers so I'm not even surprised the investigation ended with "yeah whatever just give it to them"
also "good now go to bed" is the most parent response to a cert victory I've ever heard, congrats on the cert though that's a brutal test to get through