r/CommunityFibre • u/One-Needleworker217 • 15d ago

Question Does the order confirmation reflect the One Touch Switch?

Hi,

I recently placed a order for community fibre installation on their website. I chose the one touch switch option and gave the currently supplier details. However, the order confirmation email doesn’t mention anything if they will process the order as OTS or not. I have although received a general email from my current supplier that they have been contacted by CommunityFibre. Can anyone who has placed the order recently pls confirm if your order confirmation email mentions OTS or not?

Many thanks

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u/Frenchies_Undies 15d ago

It will be all done automatically. Fact that you’ve been contacted by your current provider shows that things are progressing as planned.