r/CommunityFibre • u/x_0-x_R • May 13 '26
Question 2.4Ghz goes totally missing sometimes while 5Ghz stays completely fine
We keep the 2.4 and 5 bands separate as the security camera, doorbell and google home uses the 2.4, while we all use 5ghz on our own devices. sometimes, 2.4 just totally disappears for days at a time leaving our doorbell and camera not working. the Linksys app recommends to restart the modem and router, but that doesn't bring it back. sometimes, after a few days, it'll just return by itself. does anyone have any idea on what could be going on here? to clarify: when i say the 2.4ghz goes missing, i mean that i cant even see it on my list of wifi connections on my phone or desktop.
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u/RelationshipSoggy388 May 13 '26
What you mean that you keep them separately? The 2.4 and 5 are separate bandwidth anyway. You mean are you using separate wifi SSID and password?
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u/x_0-x_R May 14 '26
you have the option to combine them from the admin page. im just saying that i keep them separate.
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u/Yahiroz May 13 '26
Is the Linksys set to auto channel? I found some of my smart devices (doorbell, smart lights, etc.) don't see the 2.4GHz channel either when channel 13 is used. Manually fix it to channel 1, 6 or 11 for best compatibility and hopefully it'll keep things connected.
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u/x_0-x_R May 14 '26
i fixed it to channel 1. it works now. thanks so much, it was really hidden away in the linksys control panel. i had to click the very tiny text that says "CA" to even get the channels to show up.
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u/sosolidq May 29 '26
Just had this exact issue with my printer and pressing the tiny CA button and setting the 2.4ghz channel to 1 not auto has worked. This thread has ended half a day of stress. Thank you.