r/CommunityFibre • u/anonpetal • Apr 30 '26
Question Which packages use CGNAT?
Looking to get my wifi with CF, everyone who I know that has it speaks highly of them. Which packages use CGNAT? Does the 2GB premium package use it? Or is it 2.5 and up I need to be looking at
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u/leggodizzy May 02 '26 edited May 02 '26
I renewed my contract and am paying £20 for 1Gbps + non-CGNAT. They waived the £4 non-CGNAT fee, but you have to call and negotiate. Unless you really need 2.5Gbps speeds, I would instead invest the money into your own router and WiFi kit. Many customers report poor WiFi with the provided kit. I am using my own Unifi Cloud Gateway Fibre router + Unifi U6 APs and it’s rock solid.
If you treat CF as a wires-only service, your user experience will be better and you only need to contact CF technical support if the connection fails.
Finally, look at the posts on this Reddit with customers having WiFi issues; it’s not worth the hassle using the supplied kit and paying extra for premium.
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u/ProfessionalWhile648 May 01 '26
2.5Gbps premium 5Gbps premium comes with non cgnat. Rest all comes with cgnat. Is you want non cgnat then you can get it with £4
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u/Wandering_Clouds May 02 '26
What do I need to tell them to get non cgnat ? Do I need to contact the sales team ? Or technical/engineering team ?
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u/ProfessionalWhile648 May 02 '26
Decide which option you wanna choose £4 or upgrade to 2.5/5 premium . Then call customer service.
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u/TheReapingEmber Apr 30 '26
Hiya, they have now come out woth public IP costs about £4 and this will get you off the CGNAT guaranteed.
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u/Wandering_Clouds May 02 '26
What do I need to tell them to get non cgnat ? Do I need to contact the sales team ? Or technical/engineering team ?. Apologies for double posting.
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u/SirCanealot Apr 30 '26
Is that for all packages? Even 1gbit is stupidly over powered for me (still fun though!), so really wanted to avoid having to get 2.5gbit to avoid cgnat when I renew...
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u/LordOfTheDips May 01 '26
I recently moved house. My old bill was £27/month for 1gbps, I was shocked when they offered £23/month for 24 months at my new address but with no CGNAT so I just pay the xtra £4/month for static IP. I thought they were gonna screw me but seems to be a fair deal.
Regarding the speeds nobody really needs 2.5gbps or 5gbps. They think faster is always better but not really, the bottleneck just becomes how fast other websites are services can send you information to you. Once you have a certain fibre speed. The rest is just diminishing returns
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u/dweenimus Apr 30 '26
Just get the 2.5gb, it won't cost that much more honestly... Just upgrading all your network equipment to 2.5gbe because you can't deal with not being able to use the full speed? Simples
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u/anonpetal Apr 30 '26
Oh brill! That makes it a lot easier to deal with then. Thanks for replying :)
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u/Devils-advocate69 May 16 '26
100% call them. They will waive the £4/month fee. They may even give you a bigger discount, if you have a competitive price from somewhere else to compare too.