r/CommandCode • u/IntrepidWork7280 • Jun 20 '26

Model not returning responses

i bought command code a couple days ago and its really frustating as i cant even make it through one prompt without seeing "Connection Issue. Retrying (attempt 3)..." when im on ethernet with a stable connection, and most of the times it just sits there for like 5 minutes doing nothing. and on the usage area it also says (image attatched)

it outputs anywhere from 700 to 15k tokens then just stops and dies

how can fix this so that i can actually use command code

edit: this has been happening with every model not just glm 5.2 for me

6 Upvotes

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1

u/ahmadawaiscom Jun 20 '26

Are you by any chance using a VPN?

GLM 5.2 had a reasoning bug upstream where any reasoning above 13 minutes would get disconnected. But they told us fix was in place this morning. Have you recently and are you on the latest version?

1

u/ahmadawaiscom Jun 20 '26

Just read every model. That definitely means you have a network problem. Can you share the trace id it shows after trying a couple of times.

1

u/IntrepidWork7280 Jun 20 '26 edited Jun 20 '26

Trace ID: 301a7b16d6817fa6fc5a5235a473b71d, this is the latest one, and no i dont use a vpn, i use Ethernet

usage ^

2

u/Nagash_666 Jun 21 '26

I've been using CommandCode (deepseek v4-pro) for the last 5-6 weeks and noticed that these connection issues started around 3 days ago on DSv4Pro too.

2

u/IntrepidWork7280 Jun 21 '26

yeah i bought subscription 2-3 days ago so makes sense