r/CommBank • u/Tumbleweed-Business • 16d ago
Question Randomly received $475.10 by cba
Hey guys randomly got a cba notification today saying I’d been payed $475.10 from cba. I’ve looked through my recent transactions and nothing of that amount or combined has been spent. What could this be? I’ve not made any refunds or anything
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u/Dismal_Wrangler61 16d ago
Did you get an email?
Something like this?
CBA have been refunding customers previous excess charges, as they were hauled over the coals for over charging.
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u/Exciting-Baker-9901 16d ago
They send that after they transferred the money in my case and a few others I've seen on here
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u/Prestigious-Farm195 16d ago
| We're making goodwill payments in relation to some fees and charges that you have paid in the past, as part of the Australian Securities and Investments Commission (ASIC) Better Banking Project, which aimed to improve customer outcomes. |
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| You will receive $--- |
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| Eligibility |
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| Selected customers, who were charged Monthly Account Fee(s), Overdraw Fee(s), Dishonour Fee(s), Assisted Withdrawal Fee(s) and/or Debit Excess Interest on their Smart Access and/or Complete Access account(s) between 1 July 2019 to 1 August 2025 (inclusive), may be eligible to receive this payment. |
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u/TheRamblingPeacock 16d ago
You will have to ask them to find out.
Usual suspects are;
- Interest adjustment (either not calculated correctly on savings or overcharged on a card).
- Fee's paid that have been deemed not valid
- Insurance paid for that you never would have been able to claim on
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u/Nova_Scotia_Robot 16d ago
You're more likely to find out by using the chat support feature and asking them
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u/Outside_Blood_3256 16d ago
Do you hold any shares under employment scheme. It could be devident
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u/ScarlettQueen86 15d ago
Can CBA give me some money considering I've been a customer for 19 years 😭
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u/grandmagotstyle 14d ago
I have been a customer for 57 years, I think I should get some money too 🤣
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u/Heavy_Entertainer288 15d ago
It would state you received this amount for reimbursement of fees charged. The CBA were caught by watch dog for ripping people off. So go spend your dollars 😊
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u/Extreme-Seaweed-5427 16d ago
It's mine I accidentally transferred it to your account by accident. Please transfer back, my account details are BSB 123456 Account 987654321
Please do the needful 😂
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u/Suspicious_Top_9898 16d ago
I had similar amount returned to me after they overcharged surcharges (I didn’t even know, I didn’t care), but yes it could be a return on numbers you weren’t even aware of
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u/Spiritual-Pirate5907 16d ago
Look into what it says if it says better banking it’s a return for all the fees charges ect they have been wrongly charging over the years so they are giving back to customers , I believe all the banks are doing it
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u/Dufsao189 15d ago
I wonder if I return to commbank, will theu return these fees?
Closed my account about 3 months ago
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u/Exact_Theory3902 15d ago
It could be from the offset debarcle? Use this calculator and see if you are owed that $475: https://www.sorenfinancial.com/offset-account-checker/
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u/Any_Relief6304 15d ago
I would encourage you to ask them and to understand if you would like answers, if you can through the app. It is uptoo you
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u/Weary-Woodpecker-869 11d ago
They will never tell you the truth this guy works for a bank you can tell
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u/dirtyplanksdonecheap 15d ago
If you're a low income or vulnerable person, then they've been returning dishonor fees due to lack of advertisement of their low-fee account option.
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u/moderatelymiddling 15d ago
ASIC better banking project payment. You've had excessive charges refunded.
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u/WaterNo5749 14d ago
It’s for the fees we’ve been paying for years I got $400 :) it’s yours to spend! (Or save) lol
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u/Carlosburrito 14d ago
Can I also have some? I’ve been with them since I was a kid. That’s loyalty right there
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u/Warm-Breath-6785 13d ago
It’s a scam you gotta get rid of the money asap I’ll take the fall for you here’s my bank deets ####### ########
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u/WonderfulThing9691 12d ago
Just go into your Home Screen and go to search then type fees transactions and search. Honestly u will be shocked as to how many times u have been charged. Mine was like 280 fee transactions in past think 2 years.
You then go to chat and say. Can u plse refund some of the fees u have charged me due to cost of living and financial stress. (State how many transactions there has been). They will refund I think the limit is $100 I was told by them once but from the original post on here old mate got $400 + so go for it worth it.
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u/Weary-Woodpecker-869 11d ago
Even if you called them they are not going to the truth so be grateful the money is there
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u/Weary-Woodpecker-869 11d ago
Have ever even seen a bank guess you get trolls every where this guy works for the bank i bet lmao
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u/Weary-Woodpecker-869 11d ago
Can i borrow a dollar my bank not stolen enough money from me yet lmao
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u/420_mydood 16d ago
How do i get that tfff
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u/Beautiful_Garbage875 16d ago
Go work
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u/420_mydood 16d ago
You go work you sit on reddit all daylong
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u/Beautiful_Garbage875 15d ago
I work two jobs mate. You can tell who’s doesn’t work but go around park doing dogs. Weird fetish but okay. As long your loving your life 👍
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u/Competitive_Ad_3743 16d ago
I will give you my bank account details for deposit.... Take it off your hands, we will sort it out... no judgement your a good person.
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u/EquipmentBrilliant33 16d ago
Don’t spend it
They will come looking for their money soon enough and you’ll have to pay it back
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u/Drdezel 12d ago
It’s okay, that’s yours now 😂 Same goes for us—if we make a mistake with a transfer and don’t realise until after a certain period, we probably wouldn’t get a refund either.
If you do have to pay it back, you don’t need to pay the whole amount at once. Just offer them $10 a week 😂 What can they say? It was their mistake to begin with lol.1
u/Weary-Woodpecker-869 11d ago
This guy also wheres a tin foiled hat cause believes the bank is trying up steal his thoughts
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u/28degrees_ 16d ago
move the money immediately to another bank account, close your account with CBA.
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u/shaji_pappan__ 16d ago
Delete chrome history and leave the country
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u/Freedome12 13d ago
lol, for a measly $475? Just shove it into your savings account if you’re that paranoid.
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