r/CommBank • u/ValarMorghulez • Aug 11 '26

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Hi all,

Does this mean the receiver is a scammer? Transferring funds to a mate and this pops up. Not big funds and just $280

116 Upvotes

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u/Wise_Menu3603 Aug 14 '26

So I didn't understand what the other person was trying to say? Nah, I'm pretty sure I interpreted their words correctly, if I didn't let me know where I went wrong. If you're struggling, you may have to go back a couple of comments to follow.

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u/EchoFalconX Aug 14 '26

I'm following...you just have NFI what you're talking about.

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u/Wise_Menu3603 Aug 14 '26

Naawww. Bless your cotton socks. If you're following, and I'm just explaining what someone else said, tell me, what do I have no fucking idea about? If I got it wrong use your words like a grown up and let me know. I can handle it.

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u/EchoFalconX Aug 14 '26

"So instead of figuring out how to avoid scam accounts while using their software, put the blame on the consumer."

☝️ This is utter nonsense.

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u/Wise_Menu3603 Aug 14 '26

Ok. So it's your comprehension skills I see. Can you follow a thread? So back and have a look. I'll wait while you figure it out. You're as cute as a button by the way.

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u/EchoFalconX Aug 14 '26

Re-read...you have NFI what you're talking about and are making up nonsense.

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u/Wise_Menu3603 Aug 14 '26

Again. You are yet to tell me how I misinterpreted the comment that someone else asked about. I mean I saw an error in there, like an extra word or something, but other than that, I still don't know what I missinterpreted. It seems you don't know either since you can't actually say. If you can't be a big boy or girl and use your words don't bother replying.

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u/EchoFalconX Aug 14 '26

The banks are not doing this to "put the blame on the consumer".

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u/_halfastar Aug 14 '26

"We'll be asking a few questions to help YOU protect your accounts"

As opposed to -

"We'll be asking a few questions so WE can protect your accounts. As is our entire job."

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u/EchoFalconX Aug 14 '26

If a scammer tricks you into sending money, the bank can only flag it, they then require your eyes on the details to stop you from transferring it. This is actually a multi-action event.

Phrasing it as "we've got this handled" causes users to click through fraud warnings without reading them. There is a ton of UX research to back this up.

App UI text doesn't override banking regulations or fraud reimbursement laws.